At Impress Ink, we're passionate about helping our clients create customized apparel and promotional products that make a lasting impression. With our state-of-the-art printing technology and expert design team, we can bring your brand to life on a wide range of products, from t-shirts and hoodies to water bottles and tote bags.
Our Story
We've been in the business for years, and over that time, we've built a reputation for delivering high-quality products and exceptional customer service. Our team is dedicated to helping our clients achieve their marketing goals, whether it's through custom apparel, promotional products, or live event printing. We're committed to providing the best possible experience for our clients, from the initial consultation to the final product.
Our Services
At Impress Ink, we offer a wide range of services to help our clients achieve their marketing goals. Our services include:
- Screen printing: We use state-of-the-art equipment to produce high-quality, custom screen printed apparel and products.
- Embroidery: Our expert embroiderers can create intricate designs and logos on a wide range of products, from hats and shirts to bags and towels.
- Direct-to-garment (DTG) printing: This modern printing technique allows us to produce high-quality, full-color designs on a wide range of products.
- Promotional products: We offer a vast selection of customizable products, from pens and water bottles to tote bags and apparel.
- Live event printing: Our team can print custom designs on-site at events, conferences, and festivals.
Our Promise
At Impress Ink, we're committed to delivering exceptional quality, service, and value to our clients. We promise to:
- Provide high-quality products that meet our clients' expectations
- Offer competitive pricing and flexible pricing options
- Deliver orders quickly and efficiently
- Provide exceptional customer service and support
- Continuously improve our processes and technology to ensure the best possible experience for our clients
Why Choose Impress Ink?
There are many reasons to choose Impress Ink for your custom apparel and promotional product needs. Here are just a few:
- No setup fees: We don't charge setup fees, so you can get started on your project without any extra costs.
- Retail-quality printing: Our state-of-the-art equipment and expert technicians ensure that your products look amazing.
- Guaranteed delivery dates: We guarantee our delivery dates, so you can plan your project with confidence.
- Rush service available: Need it fast? We offer rush service for an additional fee.
- 100% quality guarantee: We stand behind our products and guarantee your satisfaction.
Overall Experience
Most customers had a positive experience with Impress Ink, praising their quick turnaround, high-quality products, and excellent customer service.
Product Quality
The majority of customers were extremely pleased with the quality of the products they received, including customized jerseys, shirts, and hats. They praised the vibrant colors, flawless printing, and precise embroidery.
Customer Service
Many customers praised the customer service team, specifically mentioning employees like Huan, Mike, and Jack, who were helpful, professional, and went above and beyond to ensure customer satisfaction.
Communication
Customers appreciated the clear and timely communication throughout the order process, including updates and proofing. Some customers even mentioned that the company was able to work with them to find a product that fit within their budget.
Issues with Design Process
One customer experienced an issue with the design process, where the embroidered text was larger than expected and didn't make logical sense. Although the company reimbursed the customer, they acknowledged that improvements are needed in this area.
Positive Experiences
Several customers shared their positive experiences, including receiving their orders on time, getting high-quality products, and being thrilled with the final result. Some customers even mentioned that Impress Ink helped make their events or businesses successful.