The Best Auto Repair & Service
At Precision Import Repair, we take pride in being a trusted and respected name in the automotive repair industry. With over 35 years of experience, we have established ourselves as a premier destination for maintaining, repairing, and rebuilding all types of vehicles. Our shop is certified by ASE, DEQ, and AAA, ensuring that our customers receive the highest level of service and quality workmanship.
Our History
Precision Import Repair has been a staple in the community for over 50 years. Founded in 1964, our shop has a rich history of providing exceptional service to our customers. Our commitment to excellence has earned us a reputation as a trustworthy and reliable auto repair shop. Our team of ASE certified technicians is dedicated to providing top-notch service, utilizing the latest technology and techniques to ensure that our customers' vehicles are serviced to the highest standards.
Our Services
At Precision Import Repair, we offer a wide range of services to cater to all types of vehicles. From oil changes to complex repairs, our team is equipped to handle any task. Our services include:
- Brake service and repair
- Transmission maintenance and repair
- Suspension and steering repairs
- Fuel injection and ignition system repairs
- Tire rotations and balancing
- State-of-the-art diagnostic testing
- Advanced computerized diagnostics and repair
Our Expertise
Our team of experts has years of experience working with various vehicle makes and models. We specialize in Japanese imports, including Toyota, Honda, Nissan, Mazda, Lexus, Acura, Kia, Hyundai, Isuzu, Mitsubishi, and Subaru. We also work on Ford, GM, Chrysler, VW, Audi, BMW, and Mercedes-Benz vehicles.
Our Commitment
At Precision Import Repair, we are committed to ensuring that our customers receive the best possible service. We pride ourselves on our honesty, integrity, and professionalism. Our team is dedicated to providing clear and concise explanations of the work required to keep your vehicle running smoothly. We believe in transparency and work hard to build trust with our customers.
Our Certification
Precision Import Repair is certified by:
- ASE (Automotive Service Excellence)
- DEQ (Department of Environmental Quality)
- ECO (Oregon Department of Environmental Quality)
- AAA (American Automobile Association)
Our Guarantee
We stand behind the quality of our work, offering a 3-year/36,000-mile warranty on all repairs and services. This guarantee is designed to give our customers peace of mind, knowing that their vehicle is in good hands.
Our Facilities
Our state-of-the-art facility is equipped with the latest technology and equipment, ensuring that our customers receive the best possible service. Our waiting room is comfortable and welcoming, complete with free Wi-Fi and a relaxing atmosphere.
Meet Our Team
Our team of experts is dedicated to providing exceptional service. Our owner, Eric Getchell, has a lifelong passion for cars and motorcycles, and has been part of the Precision Import Repair family since 1989. Our team of ASE certified technicians is committed to providing top-notch service and ensuring that our customers are 100% satisfied with their experience.
Contact Us
If you have any questions or concerns, please do not hesitate to contact us. We are dedicated to providing excellent customer service and look forward to serving you.
Overview of Reviews
The reviews of Precision Import Repair are overwhelmingly positive, with customers praising the shop's excellent service, friendly staff, and high-quality work. Most reviewers gave the shop 5-star ratings and mentioned that they would highly recommend it to others.
Service and Quality of Work
Customers praised the shop's quick and efficient service, with many mentioning that the work was done in a timely manner and to a high standard. The staff was also commended for their friendliness and excellent communication.
Customer Service
The customer service at Precision Import Repair was consistently praised by reviewers. The staff was described as friendly, helpful, and knowledgeable, with many reviewers mentioning that they were kept informed throughout the repair process.
Pricing and Value
While some reviewers mentioned that the prices were a bit high, most felt that the quality of work and excellent customer service made it worth the cost. One reviewer did mention that the shop was fair in their pricing and didn't try to upsell unnecessary services.
Negative Comments
Only two reviewers had negative comments, with one mentioning that the shop was unable to fix their problem and another expressing disappointment with the service and staff. The latter reviewer had a negative experience with the shop's communication and billing.
