Trust us to take care of your vehicle as if it were our own!
Len's Automotive has been proudly serving the Bellevue, Washington area for over 50 years! Top-notch customer service has been the priority of our shop for generations, along with quality auto care. We believe our clients are the driving force behind our business, so we will continue to serve with honesty and integrity for generations to come!
Len's Automotive is a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Bellevue and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Len's Automotive employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Our Services
Len's Automotive is a one-stop-shop for all your automotive needs. Our certified mechanics are equipped to handle all repairs, from routine maintenance to complex repairs. We offer a wide range of services, including:
- Computer Diagnostics and Check Engine Light repair
- Brake Repair and Replacement
- Cooling System Service and Repair
- Oil Change and Lube
- Tire Pressure and Wheel Alignment
- Air Conditioning Service
- Exhaust Systems Repair
- Axle Repair and Replacement
- General Maintenance and Preventative Maintenance
Why Choose Len's Automotive?
Many Years Of Experience In Car Repair: Our team has years of experience working in car repair. Additionally, our technicians have worked on many different vehicle makes and models throughout their years of service in the repair industry.
Best Customer Service And Support: The team at Len's Automotive is not only knowledgeable--they are friendly as well. If you have a question about a service we perform on your vehicle or want advice on how to better take care of it, we will help you.
Using the Latest Technology: Len's Automotive has the best team in town. The team is also aided in their repair work by the latest technology in the automotive repair business. You can be assured we only use the best equipment in our work.
Testimonials
Excellent brake system work done on our Ford Escape as usual - Ron Fast
The employees of Len's Automotive went above and beyond to make my experience safe, especially during COVID. Everything I asked was completed on time. - Mick Anderson
Overall Review Summary
The reviews of Len's Automotive are mixed, with some customers having excellent experiences and others encountering issues with pricing, communication, and trust.
Positive Experiences
Many customers praised Len's Automotive for their honesty, professionalism, and quality of service. They appreciated the transparent and straightforward communication, prompt completion of work, and helpful staff. Some customers mentioned that Len's Automotive went above and beyond to ensure their satisfaction.
Negative Experiences
However, some customers had negative experiences with Len's Automotive, citing issues with pricing, communication, and trust. Some felt that the shop was trying to take advantage of them, recommending unnecessary repairs or charging exorbitant prices. Others mentioned that the shop did not provide itemized bills or clear explanations of the work done.
Common Themes
Some common themes emerged from the reviews, including:
- Pricing concerns: Several customers mentioned that Len's Automotive was more expensive than other shops, with some feeling that the prices were not justified by the quality of service.
- Communication issues: Some customers had issues with communication, citing a lack of transparency or clarity in the repair process.
- Trust and honesty: Some customers praised Len's Automotive for their honesty and integrity, while others felt that the shop was not trustworthy.