At Ascot Automotive, we pride ourselves on being the go-to auto repair shop in Flagstaff, AZ, dedicated to providing exceptional service, honesty, transparency, and convenience to our valued customers. With over 30 years of experience serving the local community, our team of ASE-certified technicians has earned a reputation for delivering top-tier auto repair solutions that cater to all makes and models.
Our Story
Established in 1990, Ascot Automotive has been a family-owned and operated business, committed to building long-term relationships with our customers. We understand the importance of getting your vehicle back on the road quickly, which is why we strive to provide same-day service, convenient shuttle services, and vehicle pick-up and delivery options to minimize downtime. Our state-of-the-art facility, equipped with cutting-edge diagnostic tools, ensures that our technicians can promptly identify and resolve even the most complex issues.
Our Services
At Ascot Automotive, we offer a comprehensive range of auto repair services designed to address every aspect of your vehicle's health. From routine maintenance and diagnostics to intricate repairs, our team is equipped to handle:
- Thorough engine diagnostics and repair
- Precision brake system inspection and repair
- Tailored transmission services
- Accurate electrical system diagnosis and repair
- Swift oil changes and fluid checks
- Professional tire rotation and replacement
- Expert suspension and steering system repairs
- Efficient heating and air conditioning services
Our Commitment
At Ascot Automotive, we're dedicated to providing unparalleled customer service, ensuring that our clients receive personalized attention, expert advice, and quality repairs that meet the highest standards. We take pride in being a NAPA Autocare Center, guaranteeing our work with a 3-year/36,000-mile nationwide warranty. This commitment to excellence has earned us the title of "Best of Flagstaff Auto Repair Shop" and has enabled us to build a loyal customer base that trusts us with their vehicles.
Overview of Customer Reviews
Ascot Automotive has received overwhelmingly positive reviews from customers, with the majority of reviewers giving the shop a 5-star rating. The common themes among the positive reviews include:
Honesty and Integrity
Many customers praised Ascot Automotive for their honesty and integrity. Reviewers appreciated the shop's transparency and fairness in their pricing and repair work.
Professionalism and Courtesy
Customers consistently praised the shop's professionalism and courtesy. Reviewers appreciated the friendly and respectful treatment they received from the staff.
Quality of Work
The quality of work performed by Ascot Automotive was also a common theme among the positive reviews. Reviewers were impressed with the shop's attention to detail and the quality of the repairs.
Trust and Loyalty
Many customers expressed their trust and loyalty to Ascot Automotive, stating that they would return to the shop for future repairs and recommend it to others.
Negative Review
The only negative review was from a customer who had a poor experience with an alignment service. The customer claimed that the shop made a mistake with the alignment, which led to further problems with their vehicle.
