Protecting Your Home, Protecting Your Family
At Smith Roofing & Exteriors, we understand the importance of protecting your home and family from the elements. As a trusted roofing and exterior home services company serving the greater Knoxville area, our team of experts is dedicated to providing top-notch services that exceed our customers' expectations.
Our Mission
Our mission is to provide exceptional roofing and exterior home services that not only enhance the beauty of your home but also safeguard it from the harsh Tennessee weather. We strive to build long-lasting relationships with our customers by delivering exceptional workmanship, using only the best materials, and providing unparalleled customer service.
Our Services
We offer a comprehensive range of roofing and exterior home services designed to cater to your unique needs. From roof repairs and installations to siding, window replacement, gutters, and deck and patio construction, our team of experts is equipped to handle any project, regardless of size or complexity. Our roofing services include:
- Roof repair and installation
- Roofing materials and colors
- Metal roofing
- Storm damage repair
- Commercial roofing
In addition to our roofing services, we also offer exterior home services such as:
- Window replacement
- Siding
- Gutters
- Deck and patio construction
Our Team
Our team of experienced professionals is led by Chris Smith, a seasoned expert in the roofing industry. With years of combined experience, our team has the knowledge, skills, and expertise to tackle any roofing or exterior home project.
Our Values
At Smith Roofing & Exteriors, we value honesty, integrity, and exceptional customer service. We believe in building trust with our customers and strive to deliver results that exceed their expectations. We're licensed, bonded, and insured, ensuring that our customers have complete peace of mind when working with us.
Excellent Customer Service and Workmanship
Positive Experiences
The majority of customers are extremely satisfied with the services provided by Smith Roofing & Exteriors. Many praised the company's professionalism, reliability, and quality of work. Several reviewers mentioned the excellent communication, promptness, and attention to detail demonstrated by the team. The crew was often described as friendly, hardworking, and respectful of customers' properties.
Specific Praise for Staff Members
Many reviewers praised specific staff members, including Chris Smith, Brad Tindell, Paul Slack, Davis Rhea, John Sims, Joseph, and Courtney, for their exceptional customer service, expertise, and dedication to their work.
Types of Services Provided
The company offers a range of services, including roof repair, roof replacement, gutter installation, siding, and exterior renovations. Customers were satisfied with the various services they received, often praising the quality of work and the efficient completion of projects.
Challenges and Miscommunication
A few reviewers experienced issues with miscommunication and delays, but these were often resolved through effective communication and problem-solving by the company.
