Where cars get pampered, and customers find peace of mind!
At Northland Auto Pro, we're more than just an auto repair shop - we're a team of automotive enthusiasts dedicated to providing top-notch service and unparalleled care for your vehicle. Our state-of-the-art facility, nestled in the heart of Gladstone, MO, is designed to provide you with a hassle-free experience, complete with comfortable amenities and a team of experts who genuinely care about getting you back on the road safely and efficiently.
Our Story
We're a family-owned and operated business, built on the principles of integrity, honesty, and a passion for delivering exceptional auto repair services. Our mission is to build long-lasting relationships with our customers, founded on trust, respect, and a commitment to providing the highest level of service. We're not just fixing cars; we're dedicated to providing a superior experience that exceeds your expectations and sets us apart from the rest.
Our Services
We're proud to offer a comprehensive range of auto repair services, designed to cater to all your vehicle's needs. From routine maintenance checks and oil changes to complex repairs and diagnostics, our team of skilled technicians is equipped to tackle any challenge. Our services include:
- Auto AC & Heat Repair
- Brake Repair
- Check Engine Light Diagnostics
- Cooling System Repair
- Electrical System Repair
- Engine & Transmissions Repair
- State Inspections
- Steering & Suspension Repair
- Wheel Alignment & Tires
Our Commitment
At Northland Auto Pro, we're dedicated to providing a seamless and stress-free experience for our customers. We're committed to:
- Providing the highest level of service, tailored to your unique needs
- Using only the finest parts and materials, designed to ensure your vehicle runs at its best
- Offering flexible financing options, designed to fit your budget
- Providing a 2-year/24,000-mile warranty, ensuring your peace of mind
- Building long-lasting relationships, founded on trust, respect, and a passion for exceptional service
Excellent Customer Service and Reliable Repairs
The majority of the reviews praise Northland Auto Pro for their excellent customer service, honesty, and reliable repairs. Many reviewers appreciated the shop's transparency, with some mentioning that they received detailed explanations of the repairs and estimates, as well as photos of the issues found.
Convenience and Timeliness
Several reviewers appreciated the convenience of Northland Auto Pro's services, including the availability of shuttle services, timely repairs, and quick diagnostics.
Honesty and Trustworthiness
Many reviewers praised Northland Auto Pro for their honesty and trustworthiness. Some mentioned that the shop advised them to take their vehicle to the dealership for repairs, demonstrating their commitment to doing what's best for the customer, rather than making a profit.
Professionalism and Friendliness
The office staff, particularly Jessica, were praised for their professionalism and friendliness. Doug, the owner, was also mentioned as being knowledgeable and helpful.