Empowering a Lifetime of Healthy Smiles
At Accurate Automotive, we pride ourselves on being the go-to auto repair shop in Mesa, AZ, since 1992. Our team of highly trained, certified, and professional technicians work hard to get you back on the road as soon as possible. We are ASE certified to provide you with the highest quality of service. Our modern repair facility is equipped with the latest computer hardware and software to diagnose your vehicle.
Our Services
We offer a wide range of services to cater to all your car care needs. From routine maintenance to complex repairs, our experienced technicians will take care of your vehicle as if it were their own. Our services include:
- Brake repair
- Car inspection
- Radiator and cooling system repair
- Shocks and struts repair
- Tire replacement and repair
- Timing belt check and replacement
- Check engine light diagnostic and repair
- Computer diagnostic
- Coolant and anti-freeze system repair
- Custom and classic car repair
- Driveline and differential repair
- Electrical and lights repair
- Engine repair
- Fuel injection and induction repair
- Oil change and fluid maintenance
- Power steering system repair
- Smog check and emissions testing
- Starting system repair
- Suspension repair
- Transmission repair
- Tune-up and fuel economy improvement
- Wheel alignment and balancing
- Tire wear pattern analysis
- Troubleshooting and diagnostic services
Our Commitment to Excellence
As a NAPA AutoCare Center, we follow a strict Code of Ethics to ensure that our customers receive the highest level of service and quality repairs. We pledge to perform high-quality diagnostic and repair services at a fair price using quality NAPA parts. Our experienced technicians make a conscientious effort to keep a watchful eye for existing problems and ones that might affect your automobile in the future.
Our Mission
Our mission is "To serve our customers by applying our extensive knowledge and experience in all phases of the automotive industry while achieving and maintaining complete customer satisfaction." We are proud of our tradition of excellence and customer satisfaction, and we look forward to serving you.
Overview
Accurate Automotive has received a mix of positive and negative reviews from customers. While many customers have had positive experiences with the shop, some have reported issues with customer service, honesty, and work quality.
Positive Reviews
Many customers have praised Accurate Automotive for their honesty, fairness, and excellent customer service. They have reported being impressed by the shop's transparency, communication, and willingness to work with them to find solutions. The shop's ability to diagnose and repair issues quickly and efficiently has also been praised. Several customers have mentioned that they feel comfortable trusting the shop with their vehicles and appreciate the personal touch and care they receive.
Negative Reviews
On the other hand, some customers have reported negative experiences with Accurate Automotive. Some have complained about poor customer service, feeling disrespected or dismissed by the staff. Others have reported issues with the quality of work, citing instances of upselling or performing unnecessary repairs. Some customers have also expressed frustration with the shop's inability to fix certain issues or their lack of expertise in specific areas.
Common Themes
Common themes among the positive reviews include:
- Honesty and fairness
- Excellent customer service
- Transparency and communication
- Quick and efficient diagnosis and repair
- Personal touch and care
Common themes among the negative reviews include:
- Poor customer service
- Disrespect or dismissal by staff
- Issues with work quality or upselling
- Inability to fix certain issues or lack of expertise
