Revolutionizing Auto Repair One Honest Experience at a Time.
At TRUE Automotive, we're dedicated to providing excellent customer service and high-quality auto repairs. Since 2013, we've been committed to building long-term relationships with our customers, and we're proud to have grown from one location to many nationwide.
Our Story
Our founders, Dave Markert and Rob Eskew, developed a passion for car care early in their lives and formed their official partnership in 2013. They established Markert Motor Works, which later evolved into TRUE Automotive, a premier auto repair facility in Georgia and Colorado. We're part of the Simply True Automotive Group, which also includes Blair Automotive and SimplyEuro Automotive, specializing in European vehicle services.
Our Services
We offer a wide range of services, including routine maintenance, quick services, and major repairs. Our expert technicians use the latest equipment and technology to ensure that your vehicle is running smoothly and safely. We service all makes and models, including Lexus, Volkswagen, Kia, Nissan, Jeep, Hyundai, Cadillac, Subaru, Dodge, Chevrolet, Ford, Honda, and Toyota.
What Makes Us Different
We're committed to honesty, transparency, and convenience. We have no upfront costs, and we can get you in today if you need help ASAP. We also offer a 100% money-back guarantee if you're not completely satisfied. As a locally owned and independently operated business, we focus on building relationships with our customers and keeping them safe on the roads.
Our Values
We believe in investing in our people and tools. Our locations employ industry experts with extensive training and experience, and we continually update our equipment and technology to ensure the best possible service for our customers. We also offer our employees full benefits, retirement plans, and a positive work environment.
Testimonials
Don't just take our word for it. Our customers rave about our services:
"Both my dad and I have been going to the Suwanee location for a couple of years now, and they've never done us wrong. Always super upfront and honest about pricing, what needs to get done, and what can wait." - Zach G.
"Took my car to the dealership for service, and they said I needed brakes. Took my car to TRUE for a second opinion price, and they said they weren't even needed. I appreciate the honesty and professionalism. Everyone was amazing!" - Ashley H.
"As a young woman, I have a fear of being overcharged and talked down at automotive places. I went here for the first time today for my 35,000 maintenance servicing, and to my surprise, I received a completely different experience. The guys were informative, knowledgeable, and did not overcharge." - Kathryn H.
Overall Impression
The reviews for True Automotive in Woodstock, GA are overwhelmingly positive, with customers praising the shop's professionalism, honesty, and expertise.
Customer Service
Reviewers consistently praised the staff at True Automotive, specifically mentioning John, Chase, Michael, and Chance, for their exceptional customer service. They were described as friendly, knowledgeable, and patient, making customers feel valued and respected.
Repair Work
The quality of the repair work was also highly praised, with customers expressing satisfaction with the thoroughness and attention to detail provided by the technicians. Reviewers appreciated the transparent communication and explanation of the repair process, making them feel informed and confident in the work being done.
Honesty and Transparency
Many reviewers commended True Automotive for their honesty and transparency, stating that they were not pressured into unnecessary repairs or upsold on services. This built trust with customers, who appreciated the shop's commitment to integrity and fairness.
Timeliness and Efficiency
Customers also praised the shop's efficiency, with many mentioning that their repairs were completed quickly and on time. This convenience, combined with the shop's professionalism and expertise, made for a seamless and stress-free experience.
