Providing compassionate veterinary care, one paw at a time.
At Hardin Valley Animal Hospital, we are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and give them the same loving attention and care. Our team of highly trained, experienced animal lovers is devoted to giving our patients the best care possible. We make it our core mission to provide a customized fear-free environment to protect our patient's emotional and physical well-being.
Our Mission Statement
Our knowledgeable and compassionate staff vow to build lasting relationships with our clients and patients by communicating and tailoring up-to-date innovative medicine to meet your pet's individual needs. We strive to provide a stress-free environment that minimizes anxiety and fear, allowing us to provide the best care possible for your pet.
Our Services
We offer a wide range of services to care for your pet, including behavioral medicine, dental care, digital radiography, emergency care, fully stocked pharmacy, euthanasia services, house calls, microchipping, nutritional counseling, pain management, parasite prevention and control, preventative medicine, puppy and kitten care, senior care, surgery, ultrasound, vaccinations, and wellness exams. Our dedicated team is committed to providing the highest level of care for your pet, and we are proud to be a Fear-Free Certified practice.
Fear-Free Philosophy
We believe that the minimization of fear enhances the level of care we can provide for our patients. By removing anxiety triggers and creating a stress-free environment, pets will actually show a noticeably positive change in behavior when going to the vet! We even use pheromones, or natural scents that animals use in social interaction, to give your pets a more calming experience. Our dedication to being a Fear-Free Practice is just one way we seek to elevate the level of veterinary care that we provide for your pets.
Overview
The reviews of Hardin Valley Animal Hospital are overwhelmingly positive, with many clients praising the hospital's friendly and knowledgeable staff, clean and welcoming facilities, and compassionate care for their pets.
Positive Comments
- Many reviewers praised the hospital's staff, calling them "amazing, " "friendly, " "knowledgeable, " and "compassionate."
- Several reviewers appreciated the hospital's fear-free environment, stating that it made their pets feel more comfortable and reduced their anxiety.
- Many clients praised the hospital's thorough explanations of test results and treatment plans, saying that they felt informed and included in the decision-making process.
- Several reviewers mentioned the hospital's clean and welcoming facilities, stating that they felt comfortable and at ease during their visits.
Negative Comments
- A few reviewers expressed frustration with the hospital's billing practices, stating that they felt nickel-and-dimed or that they were charged for unnecessary tests or procedures.
- One reviewer had a negative experience with a particular veterinarian, calling them "rude" and unprofessional.
- Another reviewer felt that the hospital was too focused on selling them additional services or products, rather than providing necessary care for their pet.
Common Themes
- Many reviewers praised the hospital's staff and facilities, stating that they felt welcome and cared for during their visits.
- Several reviewers appreciated the hospital's fear-free environment and the extra effort made to make their pets feel comfortable.
- A few reviewers expressed frustration with the hospital's billing practices, stating that they felt nickel-and-dimed or charged for unnecessary services.
