Compassionate Care for a Lifetime of Wellness
At Acorn Hill Animal Hospital, we are dedicated to providing compassionate and high-quality veterinary care to our patients and their owners. As a 5-star rated, full-service veterinary hospital, we have been serving the San Antonio community for over 40 years. Our team of experienced and caring professionals strives to provide personalized care to each patient, ensuring that they receive the best possible treatment and attention.
Our Mission
Our mission is to deliver exceptional veterinary care to our patients, while providing a warm and welcoming experience for their owners. We understand that pets are an integral part of the family, and we are committed to treating them with the love, care, and compassion they deserve. Our team is dedicated to staying up-to-date with the latest advancements in veterinary medicine, ensuring that our patients receive the most effective and innovative treatments available.
Our Services
We offer a wide range of services to cater to the diverse needs of our patients. Our services include behavior counseling, dental care, dermatology, digital x-rays, ECG, domestic health certificates, hospitalization, in-house laboratory, in-house pharmacy, laser therapy, microchipping, nutrition counseling, orthopedic surgery including TPLO, pain management, and soft-tissue surgeries. Our state-of-the-art facility is equipped with the latest technology, enabling our team to provide accurate diagnoses and effective treatments.
Our Team
Our team is comprised of experienced and compassionate professionals who are dedicated to providing exceptional care to our patients. Our veterinarians, veterinary technicians, and support staff are trained to provide personalized attention to each patient, ensuring that they receive the best possible care. We understand that every pet is unique, and we strive to tailor our services to meet the individual needs of each patient.
Our Core Values
At Acorn Hill Animal Hospital, we are guided by a set of core values that shape our approach to veterinary care. We believe in delighting our clients, being thoughtful and respectful, maintaining a healthy work-life balance, being accountable and finding solutions, and clearly communicating with our clients and team members. We are committed to living these values every day, ensuring that our patients and their owners receive the best possible care.
What Our Clients Say
Don't just take our word for it! Our clients consistently praise our team for their compassion, kindness, and expertise. From routine check-ups to emergency care, our clients trust us to provide exceptional care to their beloved pets.
Overview
Acorn Hill Animal Hospital has received mostly positive reviews, with many clients praising the clinic's staff, doctors, and services. However, a few reviewers have expressed dissatisfaction with their experiences.
Positive Experiences
Many reviewers have praised the clinic's staff, describing them as friendly, caring, and professional. Clients have also appreciated the doctors' thorough explanations of their pets' conditions and treatment options. Some reviewers have mentioned that the clinic's staff went above and beyond to ensure their pets received the best care possible.
Negative Experiences
A few reviewers have expressed dissatisfaction with their experiences at Acorn Hill Animal Hospital. One reviewer had a negative encounter with a receptionist, while another reviewer was unhappy with the clinic's handling of their pet's tumor diagnosis. Another reviewer felt that the clinic had become more focused on making money than providing quality care.
Areas for Improvement
Based on the reviews, areas for improvement include communication and customer service. Some reviewers have mentioned that the clinic's staff could improve their communication skills, particularly when dealing with difficult or emotional situations.
