AUTOMOTIVE Service DONE RIGHT. THE FIRST TIME!
Passionate Experts for Excellent Auto Care
BG Automotive proudly serves the Fort Collins, Loveland, and Longmont communities with honest and trustworthy automotive repairs and services. Since 2005, we have become known for our exceptional service, reliable repairs, and commitment to customer satisfaction.
Experienced and ASE-Certified Mechanics
Our team of certified mechanics is highly skilled and experienced, with deep knowledge of all makes and models of vehicles. They are dedicated to providing accurate diagnoses, transparent repairs, and lasting solutions. With constant training and constant collaboration, our technicians are equipped to handle everything from routine oil changes to complex engine repairs.
Transparent and Honest Service
At BG Automotive, we believe in open communication and honest pricing. We provide clear explanations of any issues we find with your vehicle and present you with options before any work is performed. Our quotes are upfront and competitive, with no hidden fees or surprises.
Wide Range of Services
We offer a comprehensive range of services to meet all your automotive needs, including:
- General Repairs: Engine repair, transmission repair, electrical repairs, cooling system repairs, brake repairs, and more.
- Preventative Maintenance: Oil changes, tune-ups, alignments, inspections, and more.
- Special Services: Emission testing, hybrid vehicle repair, and fleet services.
Community Commitment
We believe in giving back to the community that has supported us. We actively participate in local events and initiatives to support various causes. We are committed to changing the perception of the automotive industry and providing a positive impact on our community.
Customer Satisfaction is Our Priority
Our customers are our highest priority. We go the extra mile to ensure your satisfaction with every visit. Our friendly and helpful staff is dedicated to providing exceptional customer service from the moment you walk through our doors.
Join us at BG Automotive for reliable repairs, honest service, and personalized attention. We look forward to exceeding your expectations!
Overall Experience
Most customers have had a positive experience with BG Automotive, praising the staff for their professionalism, kindness, and friendliness. Many customers have appreciated the thorough inspection of their vehicles and the lack of pressure to complete costly repairs.
Staff and Customer Service
The staff at BG Automotive have been consistently praised for their excellent customer service, with many customers mentioning specific employees who went above and beyond to help them.
Quality of Work
Most customers have been satisfied with the quality of work performed on their vehicles, with many citing the thoroughness of the inspections and the effectiveness of the repairs.
Issues with Service
Some customers have had issues with the service, including one customer who experienced problems with their vehicle after a oil change, tire rotation, and light replacement, and another customer who felt that they were taken advantage of due to their gender.
Communication
One customer had an issue with the shop not being able to produce an alignment sheet, but the shop later reached out to resolve the issue.
