Transforming Your Space, Transforming Your Life.
At Maids and Moore, we pride ourselves on being a family-owned and operated business that has been serving the Austin and Houston areas for over 54 years. Our commitment to excellence, attention to detail, and unwavering dedication to customer satisfaction have earned us a stellar reputation in the industry. With over 320,000 cleans completed and a 100% satisfaction guarantee, you can trust that your home is in good hands with us.
Our Story
Our journey began with a simple yet profound mission: to provide top-notch cleaning services that exceed our clients' expectations while making a positive impact in our community. Over the years, we've remained committed to this vision, continually refining our techniques, expanding our services, and investing in our team to ensure that every client receives exceptional results. Today, we're proud to be one of the most trusted and respected cleaning companies in Austin and Houston, with a loyal client base that spans across multiple generations.
Our Services
We understand that every home is unique, which is why we offer a comprehensive range of cleaning services tailored to meet your specific needs and budget. From deep cleaning and routine maintenance to move-in/out cleaning and special event preparation, our team of trained and certified experts is equipped to handle any task with precision and care. Our services include:
- Residential Deep Cleaning: A thorough, top-to-bottom cleaning of your home, including kitchens, bathrooms, bedrooms, and living areas
- Routine Service: Regular, ongoing cleaning tailored to your schedule and needs
- Make-Ready Cleaning: Comprehensive cleaning and preparation for new homeowners, realtors, and property managers
- A La Carte Services: Customized cleaning solutions for specific areas or tasks, such as carpet cleaning, window cleaning, and more
- Add-On Services: Disinfecting, sanitizing, and specialized cleaning solutions for unique needs
Community Involvement
At Maids and Moore, we're deeply committed to giving back to our community. Through our partnership with Cleaning for a Reason, we've had the privilege of providing free house cleaning services to individuals battling illness, offering them a tidy and comfortable home during challenging times. We're honored to have consistently ranked among the Cleaning for a Reason Top Ten list of Supporting Maid Service Providers in the United States from 2018 to 2022.
Our Promise
As a family-owned and operated business, we're dedicated to delivering exceptional results, respecting your unique preferences and requirements, and continually striving for excellence in everything we do. With our satisfaction guarantee, you can trust that your happiness is our top priority throughout every session. We're proud to be your trusted partner for all your cleaning needs in Austin, Houston, and beyond.
Overview of Reviews
The reviews of Maids and Moore, a cleaning service, are generally positive, with most customers expressing satisfaction with the quality of their cleaning services. However, a few customers have expressed disappointment and frustration with the service.
Positive Reviews
Many reviewers praised the professionalism, attention to detail, and thoroughness of the cleaning staff. They mentioned that the cleaners were kind, respectful, and trustworthy. Some customers were impressed with the special touches, such as folding toilet paper in fun designs. Others appreciated the flexibility of the scheduling and payment systems.
Negative Reviews
A few customers were unhappy with the service, citing issues with the quality of the cleaning, scheduling challenges, and instances of broken or lost property.
Common Themes
- Quality of cleaning: Many reviewers praised the quality of the cleaning, while a few were disappointed with the attention to detail.
- Professionalism and trustworthiness of staff: Reviewers generally praised the staff for being kind, respectful, and trustworthy.
- Scheduling and communication: Some reviewers mentioned scheduling challenges, while others appreciated the ease of scheduling and communication.
