Your Partner in Comfort and Convenience
Passionate about Plumbing, Focused on You
Benjamin Franklin Plumbing is a trusted name in the Phoenix, Arizona area, recognized for exceptional plumbing services and unwavering customer focus. We're a local company proudly serving residential and commercial clients across the Valley, ensuring outstanding service for over 17 years.
What Sets Us Apart
Our team of highly skilled and certified plumbers is dedicated to providing:
- Prompt Service: We prioritize efficiency and arrive promptly to address your plumbing concerns.
- Accurate Diagnosis: We utilize cutting-edge technology like video camera inspections to accurately diagnose and resolve plumbing issues.
- Comprehensive Solutions: We offer a comprehensive range of services, from routine maintenance to complete plumbing installations and repairs.
- Customer Focus: We prioritize excellent customer service, respect your property, and provide clear communication throughout the process.
Our Services
We handle all your plumbing needs, including:
General Plumbing Services
- Drain cleaning and repair
- Faucet repair and replacement
- Fixture installation
- Water heater repair and installation
- Leak detection and repair
- Shut off valve repair and replacement
- Toiler repair and replacement
Advanced Services
- Tankless water heater installation and repair
- Water treatment system installation and maintenance
- Sewer line repair and replacement
- Main line repair and replacement
- Camera inspections
Our Values
At Benjamin Franklin Plumbing, we uphold strong values that guide our work:
- Integrity: We conduct ourselves with honesty and transparency in all our interactions.
- Quality: We prioritize workmanship and use only high-quality materials.
- Efficiency: We work diligently to complete projects in a timely manner.
- Customer Satisfaction: Your satisfaction is our ultimate goal, and we strive to exceed your expectations.
Choose Benjamin Franklin Plumbing for
- Experienced and certified plumbers
- Responsive and friendly service
- Comprehensive and affordable solutions
- Customer-centric approach
- Proven track record in the community
Experience Quality Plumbing Services in Phoenix, AZ. Schedule your service today!
Professionalism and Expertise
Many reviewers praised the professionalism and expertise of the plumbers from Benjamin Franklin Plumbing. Jack, Chuy, James Estes, Brad, and Jake Morris were mentioned as being knowledgeable, courteous, and thorough in their work. They took the time to explain the process and answer questions, ensuring that the customers felt comfortable and informed throughout the process.
Positive Experiences
Several reviewers had positive experiences with Benjamin Franklin Plumbing, citing fair prices, high-quality work, and excellent customer service. Some reviewers even stated that they would not hesitate to use the company again for future plumbing needs.
Concerns about Pricing
Some reviewers expressed concerns about the pricing of Benjamin Franklin Plumbing. TaRa Von Brincken felt that the company's pricing practices were "snaky, " while Jefferson Small was shocked by the high labor costs for a garbage disposal installation. Christine Randolph was disappointed with the company's lack of follow-through on appointments and communication.
Communication Issues
Christine Randolph and TaRa Von Brincken had issues with communication and follow-through from Benjamin Franklin Plumbing. Randolph was told that she would receive a call back from dispatch, which never happened, while Von Brincken was frustrated that the company would not provide a quote without sending a technician out.
