Trust us to keep you comfortable all year round!
At Caprock Heating and Air Conditioning, we specialize in 24-hour, emergency heating and cooling services in Cedar Park and surrounding areas. With the aim of becoming your go-to HVAC service provider, we deliver what we promise: professional, prompt service at a price you can afford. As a certified, insured, and licensed business, we provide heating and cooling system installation, repair, replacement, and maintenance to residential and commercial clients. We service all models and makes of heating and cooling units at unbeatable pricing!
Our Wide Range of Services
We offer a variety of services to cater to the diverse needs of our clients. Our services include:
- Commercial Heating: We install, repair, and replace commercial air conditioning systems quickly and efficiently.
- Heating & Cooling: We install, repair, and maintain all makes and models of heating and air conditioning systems.
- Residential Heating: We resolve all types of residential heating problems, from leaks to combustion issues.
Why Choose Us
We understand the significance of heating and cooling systems. Besides maintaining proper room temperature, they are also expensive investments for residential and commercial clients. Keeping this factor in mind, we make sure our clients receive excellent service that fits their budget. Our certified, licensed HVAC technicians have specialized knowledge and expertise for working on all models and makes of residential and commercial heating and cooling units. They can handle all types of heating and cooling emergencies, quickly and efficiently.
Benefits of Choosing Us
By choosing Caprock Heating and Air Conditioning, you can gain access to:
- Customized services that fit your specific heating and cooling unit's needs
- Fair, economical prices for every budget
- Amazing discounts and substantial savings
- Competent, honest, experienced technicians
- Quick, free, no-surprise estimate
- Fast turnaround
- Prompt, friendly customer service
- Reliable, hassle-free services
- Valuable advice on maintaining commercial and residential heating and cooling systems
Client Satisfaction
Client satisfaction is at the heart of our business. Our HVAC technicians will do everything they can to make things as efficient as possible for our clients. In order to save your time, our technicians will come to your premises to install, repair or replace your heating or cooling system. Be it a minor or a major issue, we have the right solution for you.
Overall Experience
The reviews show a mixed bag of experiences with Caprock Heating and Air Conditioning. While some customers had positive experiences with the company, others had negative encounters.
Positive Experiences
Several customers praised the company's prompt and efficient service, citing instances where technicians arrived on time and provided timely solutions to their heating and air conditioning issues. Some reviewers specifically mentioned the professionalism and honesty of the technicians, who took the time to explain the problems and provided reasonable quotes for repairs.
Negative Experiences
On the other hand, some customers had negative experiences with the company. One reviewer had a particularly bad experience, alleging that the company took advantage of them by charging for unnecessary work and failing to address the underlying issue. Another reviewer had a dispute with the company over a negative review, resulting in a confrontational exchange. Other reviewers had issues with scheduling and communication, citing delays and lack of explanations for tardiness.
Service Quality
The quality of service varied widely depending on the technician and the specific issue. While some customers reported positive interactions with knowledgeable and courteous technicians, others had negative experiences with seemingly unqualified or uncaring technicians.
Company Response
The company's response to customer complaints was also a point of contention. While some reviewers reported satisfactory resolutions to their issues, others felt ignored or dismissed by the company.
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