Quality and Convenience Guaranteed
Our Story
The scent of fresh engine oil and the thrill of successful repairs - this was the essence of Eddie's first automotive repair experience at the tender age of 16. His unwavering passion for European cars quickly steered him towards a successful career in the field. Today, Eddie leads European Motor Werks (EMW), where his vast knowledge and unparalleled expertise have transformed the landscape of automotive care in San Francisco.
Dedicated Technicians with Extensive Experience
The certified technicians at EMW boast a combined experience of over 40 years. Armed with knowledge amassed over countless repairs and meticulous attention to detail, they tackle every issue with meticulous precision. Whether it's a routine oil change or a complex engine rebuild, you can rest assured your vehicle is in capable hands.
Quality Care, Transparency, and Affordability
At EMW, we prioritize honesty and transparency above all else. Our estimates are clear and detailed, outlining every step of the repair process and associated costs. We believe in empowering our clients by providing comprehensive information and answering any questions you may have. We also offer competitive pricing, making premium quality care accessible and affordable for every owner of European vehicles.
Why Choose European Motor Werks?
- Unparalleled Expertise: Decades of experience and deep understanding of European cars.
- Honest & Transparent: Detailed estimates and clear communication every step of the way.
- Quality & Professionalism: Skilled technicians who are passionate about European cars.
- Competitive Pricing: Affordable services without compromising quality.
- Building Relationships: We prioritize building lasting relationships with our clients through personalized care and attention.
Our Commitment
At EMW, we strive to be the most trusted source for European car repair and maintenance in San Francisco. We achieve this through:
- Delivering exceptional customer service
- Utilizing state-of-the-art technology
- Employing qualified and certified technicians
- Providing transparent and honest communication
- Offering competitive pricing and value-added services
Join us on this journey to keep your beloved European car running smoothly and reliably. Book your appointment today and experience the EMW difference!
Exceptional Service
European Motor Werks has received numerous positive reviews from satisfied customers. Despite a few exceptions, the majority of reviewers have praised the exceptional service they received from the shop. The owners, Josh and Eddie, have been praised for their honesty, trustworthiness, and willingness to explain the necessary repairs to their customers.
Communication and Customer Service
Many reviewers have commended the shop's communication and customer service skills. The owners and staff have been described as patient, friendly, and accommodating, making customers feel at ease and comfortable throughout the repair process.
Repair Quality and Trust
Reviewers have praised the shop's ability to diagnose and repair complex issues, often exceeding their expectations. Customers have reported feeling confident in the shop's expertise and honesty, citing the shop's willingness to explain repairs and provide estimates upfront.
Issues and Disputes
However, a few reviewers have shared negative experiences. Roberto Furlan, for instance, reported poor communication and a sense of frustration when his check engine light began displaying after the repairs were completed. He felt that the shop was unwilling to take responsibility for the issue.
Challenges and Disputes Resolved
Many reviewers have praised the shop's ability to resolve disputes and challenges. For example, Rotimi Orimoloye Orims, who had a disputed invoice, was impressed by the shop's handling of the situation and felt that the issue was resolved fairly.