Cleaning with Care, Every Time
At Auto Tech Lancaster, we're more than just an auto repair shop. We're a family-owned and operated business dedicated to providing top-notch auto services to the Lancaster community. Our story began with a passion for mechanics and a dream to provide exceptional car care. Our founder, Dale Charles, has spent years honing his skills and building a team of experts to bring you the best possible experience.
Our Mission
Our mission is simple: to provide honest, reliable, and affordable auto services that exceed your expectations. We believe that you deserve to understand what's happening with your vehicle, and we're committed to transparency throughout the repair process. Our goal is to build long-term relationships with our customers, and we achieve this by providing personalized attention, expert advice, and unbeatable customer service.
Our Services
We offer a comprehensive range of auto services, from routine maintenance to complex repairs. Our team of ASE-certified technicians is trained to handle everything from oil changes and tire rotations to advanced diagnostics and drivability issues. We're licensed to conduct PA state inspections, and we're equipped to service all makes and models of cars and light trucks.
What Sets Us Apart
At Auto Tech Lancaster, we're dedicated to doing things differently. We take the time to thoroughly diagnose your vehicle's issues before recommending repairs, ensuring that you only pay for what you need. We believe in building trust with our customers, and we achieve this by being honest, reliable, and transparent throughout the repair process.
Overall Experience
AutoTech Lancaster has received an overwhelmingly positive response from its customers. The reviews highlight the shop's honesty, professionalism, and timely service.
Quality of Service
The reviewers praised the shop's efficiency, with many mentioning that the work was completed quickly and to a high standard. The staff was commended for their honesty and transparency, keeping customers informed throughout the repair process.
Communication
The communication skills of the staff were highly praised, with many reviewers mentioning that they were kept informed throughout the repair process.
Pricing
The prices were considered reasonable, with some reviewers mentioning that they were more affordable than other shops.
Staff
Individual staff members, such as Winston the office manager, were praised for their excellent service.
Recommendations
All of the reviewers highly recommended AutoTech Lancaster to others, with many mentioning that they would return for future repairs.
