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Welcome to the Erica Bantom Martin State Farm Insurance Agency
At the Erica Bantom Martin State Farm Insurance Agency, we are committed to providing you with personalized insurance solutions that cater to your unique needs. Our agency, located in the heart of Philadelphia, has been serving the community for over two decades, and we take pride in our long-standing reputation for exceptional customer service and community involvement.
Our Services
We offer a comprehensive range of insurance products designed to protect you, your loved ones, and your assets. Our services include:
1. Auto Insurance - We provide customized auto insurance policies tailored to your needs, offering a variety of coverage options and discounts to help you save money.
2. Homeowners Insurance - Our homeowners insurance policies are designed to protect your home and personal property against unforeseen events. We offer coverage options that can be customized to fit your unique needs and budget.
3. Condo Insurance - Our condo insurance policies provide coverage for your condominium unit, personal property, and liability protection. Our team will help you understand what your condo association's insurance covers and what you need to cover.
4. Renters Insurance - As a renter, your landlord's insurance typically doesn't cover your personal property. Our renters insurance policies protect your personal belongings and offer liability coverage as well.
5. Business Insurance - We offer a variety of business insurance options to help protect your business, including commercial auto, liability, property, and workers' compensation insurance.
6. Life Insurance - Our life insurance policies provide financial security for your loved ones in the event of your untimely demise. We offer both term and permanent life insurance options.
7. Health Insurance - Our health insurance policies are designed to help you and your family get the medical care you need, offering a variety of coverage options.
8. Pet Insurance - We understand the importance of keeping your furry friends healthy and happy. Our pet insurance policies provide coverage for accidents, illnesses, and routine care.
9. Other Products - We also offer a variety of other products, including banking, mutual funds, and annuities.
Our Team
At the Erica Bantom Martin State Farm Insurance Agency, we are more than just insurance agents. We are a team of experienced professionals dedicated to helping you protect what matters most. Our team includes:
1. Erica Bantom Martin - As the agency's founder and principal agent, Erica brings over two decades of insurance experience to the table. She is committed to providing exceptional customer service and community involvement.
2. Bilingual Staff - Our bilingual staff members are fluent in both English and Spanish, ensuring that we can serve a diverse range of clients.
3. Knowledgeable Professionals - Our team includes knowledgeable insurance professionals who are dedicated to helping you understand your coverage options and finding the best policy for your needs.
Community Involvement
At the Erica Bantom Martin State Farm Insurance Agency, we are proud to be an active member of the Philadelphia community. We are committed to giving back to the community that has supported us for over two decades. Our agency has received several State Farm awards for customer service and community involvement, including the Silver Scroll, Legion of Honor, and Ambassador Travel and Life Honor.
Contact Us
To learn more about our services or to get a free quote, give us a call, text, or stop by our office today. We are open Monday through Friday from 9-5 and on Saturday and evenings by appointment. Our office is located at 1124 S Broad Street Philadelphia, PA 19146-5002.
Efficient and Professional Service
The reviews collectively highlight the exceptional service provided by the team at this office. The representatives, particularly Cynthia, are praised for their professionalism, efficiency, and patience. Many reviewers have expressed satisfaction with the staff's ability to quickly resolve their insurance needs, from setting up new policies to answering questions and providing adequate coverage at an affordable price.
Personal Touch
The office's personal touch is also noteworthy. Reviewers appreciate the agency's thoughtfulness, demonstrated by gestures such as birthday and Christmas cards, as well as condolences during difficult times. The staff's willingness to go above and beyond, as shown by Erica's attendance at a reviewer's wife's funeral, is a testament to their genuine care.
Customer Service
The reviewers consistently praise the office's customer service, citing prompt and efficient assistance, as well as the agents' expertise in explaining complex processes and policies. Many have expressed appreciation for the staff's responsiveness, friendliness, and willingness to address their concerns.
