At J&R Auto Inc., we pride ourselves on being a full-service auto repair center in Elgin, IL, providing a wide range of auto repair and maintenance services to residents and surrounding areas. As a family-owned and operated business, we strive to provide a personal and professional experience to each and every customer who walks through our door. Our team of highly trained and experienced professionals is dedicated to treating you and your vehicle with the utmost care, from the moment you contact us.
Our Story
Founded in 2005 by Raul Joya and his son-in-law, Jose Martinez, J&R Auto Inc. was built on a foundation of excellence, honesty, and a commitment to customer satisfaction. With over 30 years of combined experience in the automotive industry, Raul and Jose brought their expertise and passion for cars to the community of Elgin, IL. Through hard work, dedication, and a focus on providing exceptional customer service, J&R Auto Inc. has become a trusted and respected name in the area.
Our Services
We offer a comprehensive range of auto repair and maintenance services, including oil changes, brake repairs, transmission services, and more. Our state-of-the-art facility is equipped with the latest Snap-On tools and diagnostic gear, ensuring that our team can diagnose and repair vehicles of almost every year, make, and model. From domestic to imports, we work on them all, including Ford, Chevrolet, Chrysler, Dodge, GM, Acura, Honda, Toyota, Lexus, Nissan, Infiniti, Mitsubishi, Hyundai, Kia, Mazda, and more.
Why Choose Us?
At J&R Auto Inc., we're committed to doing it right, the first time. Our ASE-certified technicians are dedicated to providing you with a hassle-free experience, and our bumper-to-bumper certified shop ensures quick access to top-quality parts. We stand behind our work with a 12-month/12,000-mile warranty, giving you peace of mind and confidence in our services.
Overview of J & R Auto Reviews
Positive Aspects
- Honesty and Transparency: Many reviewers praised J & R Auto for their honesty and transparency in diagnosing and repairing their vehicles. They appreciated the detailed explanations and estimates provided by the mechanics, which helped them make informed decisions.
- Professionalism and Courtesy: Reviewers consistently mentioned the professionalism and courtesy of the staff, from the initial phone call to the final pickup of their vehicles. They appreciated the friendly and respectful treatment they received.
- Quality of Work: The quality of work performed by J & R Auto was consistently praised by reviewers, who reported that their vehicles were repaired correctly and efficiently.
- Fast Service: Many reviewers were impressed with the quick turnaround time for repairs, which minimized downtime and got them back on the road quickly.
- Trustworthiness: Reviewers emphasized their trust in J & R Auto, citing the shop's commitment to doing the right thing and not taking advantage of customers.
Negative Aspects
- Disappointment with Repair Outcome: One reviewer expressed disappointment with the repair outcome, stating that the problem with their dump truck was not resolved despite spending a significant amount of money.
