Columbia Auto Body has been a trusted name in Eagle Rock for over 37 years. Family-owned and operated, we pride ourselves on delivering exceptional customer service, meticulous repairs, and a seamless experience throughout the entire process.
What Sets Us Apart
Our team of certified technicians is highly skilled and experienced, consistently undergoing rigorous I-Car training to stay ahead of the curve in industry advancements. We combine this expertise with old-world craftsmanship and cutting-edge technology to ensure your vehicle is restored to its pre-accident condition.
Our Services
We offer a comprehensive range of services designed to address every aspect of your collision repair needs.
- Structural Repair:** Precise repair of frames, unibody structures, and all associated components.
- Paint & Finishing:** Expert color matching, blending, and detailing to restore your vehicle's original beauty.
- Glass & Upholstery:** Replacing windshields, door glasses, and damaged upholstery with precision and care.
- Mechanical & Electrical:** Addressing any underlying issues caused by the collision to ensure your vehicle is safe and reliable.
- Towing & Rental Assistance:** We can arrange for convenient towing services and provide rental cars to minimize your inconvenience.
Our Promise
Our commitment to customer satisfaction is unwavering. We guarantee:
- Transparent communication: Regular updates on the progress of your repairs.
- Quality workmanship: Attention to detail and meticulous attention to every aspect of the repair.
- Competitive pricing: Honest and transparent estimates with no hidden fees.
- Peace of mind: A lifetime warranty on all our repairs for as long as you own the vehicle.
Our Values
Integrity, honesty, and customer satisfaction are at the heart of our business. We value:
- Family: We treat each vehicle like it's our own, working with the utmost care and attention.
- Community: We actively support local businesses and charitable organizations.
- Excellence: We constantly strive to improve our skills and services, offering the highest quality repairs available.
Contact Us Today
Don't hesitate to contact us for a free estimate or to inquire about our services. We are conveniently located in Eagle Rock and look forward to serving you.
Exceptional Customer Service
Columbia Auto Body has earned an impressive 5-star rating from numerous customers, with reviews praising their exceptional customer service, attention to detail, and high-quality workmanship. Several customers have mentioned the prompt and friendly communication they received, with automated text messages keeping them updated throughout the repair process.
Professionalism and Efficiency
The reviews highlight the professionalism and efficiency of the service provided by Columbia Auto Body. From the initial assessment to the final repair, customers have expressed satisfaction with the prompt and accurate diagnosis of issues, as well as the timely completion of repairs.
Attention to Detail
Many customers have praised the attention to detail demonstrated by the team at Columbia Auto Body. This includes ensuring that paint jobs match seamlessly with the rest of the vehicle, replacing carpool lane stickers, and fixing small problems encountered during the repair process.
Quality of Work
The quality of workmanship has been consistently praised, with customers noting that their vehicles were returned looking brand new, even after extensive damage. The reviews also mention that the team was able to meet and exceed customer expectations, whether it was fixing a car in a few days or completing repairs ahead of schedule.
Overall Satisfaction
The overall satisfaction of customers with Columbia Auto Body is clear, with each review endorsing the shop as the best body shop ever. Customers have expressed gratitude for the exceptional service and have recommended the shop to others.
