Honest, Professional, and Affordable Auto Repair Services
Wilcox & Son Automotive is a family-owned and operated business that has been providing the Orlando community with high-quality auto repair and maintenance services for many years. Our ASE certified technician uses state-of-the-art diagnostic equipment to accurately diagnose and thoroughly repair any issues your car may be experiencing. We pride ourselves on delivering honest and professional services at reasonable prices that fit any budget.
Our Services
At Wilcox & Son Automotive, we offer a wide range of services to keep your car running smoothly and prevent future issues. Our services include:
- Diagnostic Testing
- Oil Changes, Tune-ups, Brakes
- Alignments, Tires, Suspension work
- Preventative Maintenance
- Heating and A/C Service
- Cooling System (water pumps, radiators, etc.)
- Clutch repair and replacement
- Electrical and wiring
- Engine & Transmission Replacement
- Advanced Diagnostics
- Exhausts
Our ASE certified Master Technician has over 20 years of experience in the automotive repair industry and is certified in all areas of automotive repair. We use only the finest quality parts and provide a repair warranty of 24 months, 24,000 miles, and 6 months of free roadside assistance.
Customer Promise
At Wilcox & Son Automotive, we are committed to providing our customers with 5-Star Customer Service, efficient same-day service (on most repairs), fair and affordable prices, an honest diagnosis, and a clean and comfortable waiting area. Our goal is to exceed our customers' expectations by providing exceptional customer service and accurate and honest repairs at reasonable prices.
Hours of Operation
Our hours of operation are Monday - Friday: 9:00am - 6:00pm and Saturday: By appointment only. After-hours drop-off is available with our Lock Box Service.
Location
We are located just south of Downtown Orlando by SODO at 62 W. Illiana Street - Suite C, Orlando, FL 32806.
At Wilcox & Son Automotive, we understand that getting your car repaired can be a major hassle. We are committed to making your experience with us a pleasurable one. We promise to offer you exceptional customer service and accurate and honest repairs at reasonable prices to fit any budget. Our goal is to help you prevent problems from happening in the first place. So, stop by today or give us a call to schedule an appointment. We look forward to exceeding your expectations.
Overall Experience
The overall experience at Wilcox & Son Automotive is overwhelmingly positive. Customers praise the honesty, trustworthiness, and professionalism of the staff, particularly Brandi. They appreciate the detailed explanations of repair plans and the transparency of costs.
Quality of Service
The quality of service is consistently high, with customers praising the efficiency, reliability, and affordability of the repairs. The staff is commended for their thoroughness, patience, and willingness to explain complex issues in a clear and concise manner.
Trust and Honesty
Trust and honesty are core values that shine through in the reviews. Customers appreciate the lack of pressure to undertake unnecessary repairs and the fairness of the pricing. The staff is seen as trustworthy, and their integrity is valued highly.
Staff and Atmosphere
The staff, particularly Brandi, is praised for their friendly, approachable, and knowledgeable demeanor. The atmosphere of the shop is described as welcoming and professional.
