Empowering Healthy Vision, Enhancing Life
At Pupila Family Eye & Ear Care, we believe that eye care is not just about correcting vision, but also about delivering exceptional customer service and providing a comfortable and welcoming environment for our patients. Our local team of eye and ear doctors are dedicated to helping you enjoy healthy eyes and sharp vision. We offer a wide range of eye health services to clients of all ages, from children to older adults, as well as audiology services.
Our Services
Our comprehensive eye care services include:
- Eye Exams: Regular eye exams are important for people of all ages to diagnose and treat various eye conditions, such as myopia, astigmatism, and presbyopia.
- Pediatric Exams: Our pediatric exams are designed to detect any eye problems early on and provide treatment options for children.
- Ortho-K & Myopia Management: We offer orthokeratology (Ortho-K) and myopia management programs to slow down the progression of myopia in children.
- Dropless Dry Eye Treatment: Our expert optometrists offer dropless dry eye treatment to alleviate dry eye syndrome.
- Vision Therapy: Our vision therapy program helps patients of all ages to improve their visual skills, such as focusing, tracking, and teaming.
Our Experts
Our team of eye and ear doctors are dedicated to providing exceptional care to our patients. Meet our experts:
- Dr. Supriya Krishnan, OD, COVD, MBA: Our therapeutic and developmental optometrist and Texas optometric board-certified glaucoma specialist.
- Dr. Richard Navarro, PhD: Our audiology expert with over 50 years of experience in hearing care.
- Dr. Marissa Williams, Au. D.: Our board-certified audiologist with expertise in audiology and speech pathology.
- Heather, Assistant Manager: Our experienced assistant manager with extensive knowledge in optical care.
- Lisa, Optician: Our committed optician with a passion for optical excellence.
- Michelle, Optician and Social Media Coordinator: Our optician and social media expert who brings fun into finding the perfect frames.
- Brenda, Nurse and Aesthetic Injector: Our registered nurse and aesthetic injector with over 12 years of experience in the healthcare industry.
- Francesca, Nurse, Aesthetic Injector: Our aesthetic injector with training from Rebekah Buhl of Aesteem Aesthetics.
- Kenneth C., Vision Therapist, Benefits Coordinator: Our vision therapist with over 10 years of experience in the optical field.
- Nicole, Office Manager and Vision Therapist: Our dedicated office manager and vision therapist with extensive knowledge and skills.
Testimonials
Our patients rave about our exceptional care and services. Here's what they have to say:
"The front office staff and Dr. Krishnan were very nice, helpful, and patient."
Exceptional Patient Feedback
The patients who visited this eye care center are extremely satisfied with their experience. They praise the professionalism, attentiveness, and expertise of the staff, including doctors and opticians. The office is described as clean, modern, and welcoming, with friendly and knowledgeable staff members. Patients appreciate the thoroughness of the exams, the patience and understanding of the doctors, and the helpfulness of the staff.
Services and Results
Patients have benefited from a range of services, including eye therapy, which has positively impacted their daily lives. One patient reports improved hand-eye coordination and reading skills, while another has reduced fatigue and can now travel without getting sick. Patients appreciate the personalized attention and care received, including the use of Groupon promotions.
Standout Features
Several patients highlight the exceptional service provided by individual staff members, including Dr. Paige Brown, Dr. Navarro, and Dr. Krishnan. The office's patient and caring approach is evident in the way staff members interact with patients, making them feel comfortable and at ease. The availability of various services, including eye therapy, audiologist appointments, and hearing aids, is also a major plus.
Areas for Improvement
There are no negative comments from patients, indicating a high level of satisfaction with the service received.