Like a good neighbor, we'll be there.
At Roberto Martinez State Farm Agency, we take pride in providing our customers with a remarkable experience. With over 20 years of combined experience, our team is well-equipped to handle all your insurance and financial needs. Our agent, Roberto Martinez, has been with State Farm since 2005 and has helped customers in Florida, California, and now Colorado.
Our Mission
Our mission is to provide you and your family with personalized insurance solutions that meet your unique needs. We believe in taking a holistic approach to insurance, focusing on your overall well-being and financial security. As a small business owner in Colorado Springs, we understand the importance of taking care of our community and providing exceptional customer service.
Our Services
We offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Our team will work closely with you to understand your specific needs and provide customized insurance solutions that fit your budget and goals.
Our Expertise
Our team has extensive knowledge and expertise in the insurance industry. We stay up-to-date with the latest industry trends and regulations to ensure that our customers receive the best possible advice and guidance. Whether you're looking for auto insurance, home insurance, or life insurance, we have the expertise to help you make informed decisions about your insurance needs.
Our Commitment
At Roberto Martinez State Farm Agency, we are committed to being your local insurance resource. We believe in building long-term relationships with our customers and providing exceptional customer service. We strive to be your trusted advisor, helping you navigate the complex world of insurance and financial services.
Why Choose Us
Choose us because we are dedicated to providing you with a remarkable experience. We take the time to understand your unique needs and provide personalized insurance solutions that meet your goals and budget. Our team is committed to exceptional customer service, and we strive to build long-term relationships with our customers.
Excellent Customer Service and Staff
Several reviewers praised the excellent customer service provided by Roberto Martinez and his staff, including Alexa, Marlene, and Veronica. They were described as friendly, helpful, and knowledgeable, making the process of getting insurance easy and seamless. Many reviewers appreciated the staff's willingness to explain policies and answer questions in a clear and concise manner.
Positive Experiences
Many reviewers had positive experiences with Roberto Martinez's State Farm agency, citing the staff's professionalism, prompt responses, and ability to find the best rates for their needs. Several reviewers appreciated the agency's ability to listen to their needs and provide personalized recommendations.
Negative Experiences
A few reviewers had negative experiences with the agency, citing issues with pricing, customer service, and a lack of knowledge among some staff members. One reviewer reported being given attitude by the staff, while another reported being quoted a different price over the phone than what they were charged.
