Transforming Smiles, Transforming Lives
At Epic Orthodontics, the office of Dr. Joseph Hicks, we strive to provide the highest quality of orthodontic care to our patients in and around the Knoxville and Lenoir City, Tennessee area. We understand what a significant difference in health and self-esteem a beautiful smile can make, which is why we are dedicated to giving each of our patients the smile they deserve!
Our Services
We feature a comprehensive set of orthodontic options, including traditional systems like braces with metal and ceramic brackets. We also offer revolutionary invisible options like the Invisalign System. We want to ensure we have an orthodontic solution that will be perfect for you, regardless of your age or orthodontic needs. Using our precise mix of cutting-edge technology and time-proven methods, we will work tirelessly to give you a smile you can be proud of! Whether you are interested in braces, Invisalign, or both - contact us today to schedule a free consultation! Our knowledgeable doctor and staff is here to help you with all your needs, from financial options, to information on braces and how to keep your smile healthy.
Comprehensive Orthodontic Care
Our services include Early Treatment, Adult Treatment, Adolescent Treatment, Invisalign, Types of Braces, Retention, and Jaw Surgery. We also provide emergency services and have a team of experienced professionals who are dedicated to providing exceptional care. Our office is equipped with state-of-the-art technology and we use the latest methods to ensure our patients receive the best possible care.
Our Team
Our team is led by Dr. Joseph Hicks, an experienced orthodontist who is dedicated to providing exceptional care to his patients. Our team includes experienced orthodontic assistants, treatment coordinators, and office staff who are dedicated to providing excellent patient care. We also have a team of experienced professionals who are fluent in Spanish, ensuring that we can communicate effectively with our Spanish-speaking patients.
What Our Patients Are Saying
We have received numerous testimonials from satisfied patients who have experienced exceptional care at our office. Our patients praise our friendly and knowledgeable staff, our state-of-the-art facilities, and our commitment to providing exceptional care.
General Impression
The reviews are mixed, with some customers having a great experience with Epic Orthodontics, while others have had negative experiences.
Positive Experiences
Several reviewers have praised the staff at Epic Orthodontics, describing them as kind, professional, and caring. The office is also mentioned as being modern and clean.
Negative Experiences
However, some reviewers have had negative experiences, including issues with broken brackets, poorly made retainers, and unprofessional behavior from Dr. Hicks. One reviewer felt dismissed and ignored by Dr. Hicks, and another reviewer felt that Dr. Hicks was not concerned with their pain after removing their braces.
Common Themes
One common theme among the negative reviews is a sense of disappointment and frustration with the level of care provided by Epic Orthodontics. Several reviewers have mentioned feeling ignored or dismissed by Dr. Hicks, and have had to deal with mistakes or issues with their treatment.
