Expert Service, Honest Answers
Custom Automotive Care stands out as a beacon of honesty, integrity, and exceptional service in the world of automotive repairs. Founded on the principles of transparency and client-centered care, we've become the trusted partner for countless vehicle owners in the community.
Our Expertise
We offer a comprehensive range of services to keep your vehicle running smoothly and efficiently. Our skilled technicians are certified and experienced in handling all your automotive needs, including:
- General repairs: Oil changes, tune-ups, brakes, exhaust work, cooling system repairs, electrical troubleshooting, and more.
- Specialized services: CNG vehicle expertise, emissions testing, and thorough diagnostics.
- Vehicle health checks: Comprehensive inspections to identify potential problems and provide proactive solutions.
Client-Focused Approach
At Custom Automotive Care, we believe in building strong relationships with our clients. We take the time to listen to your concerns, explain complex issues in clear, concise language, and provide you with all available options to make an informed decision.
Integrity & Transparency
Honesty is the cornerstone of our business. We provide upfront estimates, clearly explaining all costs and procedures before any work is performed. We stand by our work and offer a limited nationwide repair warranty for your peace of mind.
What Sets Us Apart
- Loaner vehicles: We understand the inconvenience of being without a vehicle. That's why we offer complimentary loaner cars to our clients while their vehicles are being repaired.
- Detailed communication: We provide regular updates on the progress of your repairs and keep you informed every step of the way.
- Customer-centered training: Our staff is highly trained in customer service, ensuring you receive a friendly, respectful, and personalized experience.
More than just mechanics, Custom Automotive Care is about building relationships with our clients. We are committed to exceeding your expectations and making your experience as smooth and stress-free as possible.
Customer Experience
Almost all customers have had a seamless and pleasant experience at Custom Automotive Care. The service staff, including Justin and Tracy, are described as friendly, helpful, and honest. Many customers praise the team for going above and beyond to ensure their vehicles are properly diagnosed and repaired.
Communication and Transparency
The reviews highlight Custom Automotive Care's exceptional communication and transparency. Customers appreciate being kept informed throughout the repair process, receiving updates, and photos of the work being done. Many feel valued and trust the team's expertise.
Quality of Service
The reviewers consistently praise the quality of service, citing top-notch mechanics who are knowledgeable and skilled in their craft. Custom Automotive Care's attention to detail and commitment to getting the job done right are particularly noteworthy.
Additional Services and Discounts
A few customers mention specific services, such as custom work, thorough inspections, and quick diagnosis and repair. Additionally, veterans are recognized for receiving discounts, which demonstrates the shop's appreciation for their community.
