Get a Free Quote Today and Experience the Valley West Difference!
At Valley West Insurance Services, we take pride in being a locally owned and operated independent insurance agency in Santa Rosa, CA. Our mission is to provide exceptional and unique customer service, tailored to meet the specific needs of our clients. Our team of experienced, professional, and friendly agents go above and beyond to help you secure custom insurance packages, designed to fit your budget and needs.
Our Story
We understand the complexities of running a business, and we believe that understanding business insurance doesn't have to be. We specialize in offering a wide range of coverage options at affordable rates for customers all over the North Bay. Our team of agents is dedicated to providing exceptional customer service, ensuring that you receive the best quotes and personalized attention you deserve.
Insurance Services
We offer a comprehensive range of insurance services, including:
- Commercial / Business Insurance
- Auto Insurance
- DUI / SR22 Insurance
- Motorcycle Insurance
- Surety & Fidelity Bonds
- Commercial Auto Insurance
- Homeowner Insurance
- Property Insurance
- Renters Insurance
- Boat / RV Insurance
- Seasonal & Vacation Insurance
- Travel Insurance
- Event Insurance
- Policy Service
- Online Billing and Payments
- File A Claim
- Insurance Resources
Vehicle Registration and Vehicle Legalization (Mexico)
We also offer vehicle registration and legalization services for Americans or Canadians who travel extensively throughout Mexico on tourist visas. Our experienced team can help you navigate the process of temporarily legalizing a foreign car to drive in Mexico.
Overview of Valley West Insurance
Positive Experiences
Most reviewers had an extremely positive experience with Valley West Insurance, praising the friendly and helpful staff, efficient service, and competitive rates. Many customers appreciated the personalized attention they received from agents like Bernadine, Jorge, Ernie, Tania, and Brie, who went above and beyond to assist them with their insurance needs. The office's convenient DMV registration service was also a major plus for many customers.
Negative Experience
One reviewer, Crush, had a frustrating experience at Valley West Insurance, citing poor communication and a miscommunication about canceling an insurance policy, which led to an unexpected payment. They recommended going to AAA or State Farm instead.
Common Themes
- Friendly and helpful staff
- Efficient and fast service
- Competitive rates
- Convenient DMV registration service
- Personalized attention from agents
