CUSTOMER FOCUSED AUTO REPAIR Servicing All Makes & Models
At Labriola's Automotive, we are committed to providing the highest quality auto repair services to the people of Wilmington, NC. Our team of expert technicians is dedicated to ensuring that your vehicle is running smoothly and safely. We offer a wide range of services, from routine maintenance to major repairs, to get you back on the road quickly.
Our Mission
At Labriola's Automotive, our mission is to provide exceptional customer service and exceptional auto repair. We understand that your vehicle is a vital part of your daily life, and we are committed to making sure it runs like new. We use only the highest quality parts and equipment, and our technicians are trained to diagnose and repair even the most complex problems.
Our Services
We offer a variety of services to keep your vehicle running smoothly, including:
AC & Heat Repair
Is your air conditioning or heating system not working properly? Our expert technicians will diagnose the problem and provide the necessary repairs to get your system up and running.
Brake Repair
Are your brakes failing? Our team will inspect and repair your brakes to ensure your safety on the road.
Diagnostics & Engine Repair
Is your engine not running smoothly? Our state-of-the-art diagnostic equipment and expert technicians will help you diagnose and repair any issues.
Light Duty Diesel Repair
Do you drive a diesel vehicle? Our experienced technicians are trained to handle the unique needs of these vehicles, and we use only the highest quality parts and equipment.
Oil Changes & Maintenance
Regular maintenance is key to extending the life of your vehicle. Our team will perform routine tasks such as oil changes, filters, and more to keep your vehicle running smoothly.
Steering & Suspension
Is your vehicle's steering or suspension system causing problems? Our experts will diagnose and repair any issues to ensure a smooth ride.
Tires & Alignments
Are your tires worn out or your wheels out of alignment? Our team will inspect and repair any issues to ensure your safety and comfort on the road.
Transmission Repair
As one of the most complex parts of your vehicle, transmission repair requires expert care. Our team at Labriola's Automotive has years of experience in transmission repair and diagnosis.
Nationwide Warranty
At Labriola's Automotive, we stand behind our work with a 3-year/36,000-mile warranty. We are confident in our work and want to ensure your complete satisfaction.
What Our Customers Say
Our customers rave about our exceptional service and expert technicians. Check out what some of our satisfied customers have to say about their experiences at Labriola's Automotive.
Contact Us
Whether you're in need of routine maintenance or major repairs, our team at Labriola's Automotive is here to help. Contact us today to schedule an appointment and experience the difference for yourself.
Customer Service
The majority of customers praised the excellent customer service at Labriola's Automotive. They appreciated the kind and knowledgeable staff, who were willing to explain the issues with their vehicles and provide reasonable suggestions for repairs. Some customers also mentioned the warm and welcoming atmosphere at the shop.
Professionalism and Integrity
Some customers were impressed with the professionalism and integrity of the mechanics at Labriola's Automotive. One customer mentioned that the mechanic was open and honest about the issues with their vehicle and didn't pressure them into unnecessary repairs.
Concerns with Repairs
However, a few customers had concerns with the repairs done at Labriola's Automotive. One customer had an issue with the mechanical part, where the glove box was not properly reassembled after a cabin air filter check, resulting in bent anchors. Another customer felt that the quotes for repairs were inflated and that the technician didn't secure the oil cap correctly.
Ownership
The owner of Labriola's Automotive was praised for their proactive approach to resolving customer issues. They reached out to customers to apologize and explain the situation, which impressed some customers.
