We treat you like we want to be treated!
At DTRT Insurance, we are a modern, boutique insurance agency that uses technology to rate over 60 insurance carriers to ensure you get the right coverage for the right price. We understand the needs of individuals, families, and business owners, and we have made it our passion and mission to provide personalized services to our clients. With years of experience under our belts and a tech-savvy mindset, we can quickly and accurately quote insurance solutions, making us a one-stop-shop for Florida residents.
As a full-service independent agency, we have been in business since 1999 and have grown our agency from the ground up through innovation and hard work. We have four South Florida locations in Monroe, Miami-Dade, and Broward counties, but we service clients all over the state and the country. Our agents are dedicated professionals who work for you, not for the insurance companies. We believe that an agency should be a group of trusted advisors who take the time to understand your needs and provide tailored solutions to fit your unique circumstances.
At DTRT Insurance, we provide a wide variety of insurance solutions, including homeowners, auto, commercial, life, and financial products. We offer specialty coverage options, such as watercraft, flood, and umbrella insurance, as well as commercial insurance solutions, from general liability to group benefits. We understand that every client is unique, and we take the time to get to know you and your specific needs.
Our Services
We offer a range of services to meet the unique needs of our clients. From auto and homeowners insurance to commercial insurance and life and financial products, we have the expertise and resources to provide comprehensive coverage. Our agents are dedicated professionals who take the time to understand your needs and provide tailored solutions to fit your lifestyle and budget. Whether you are a first-time buyer or an experienced homeowner or business owner, we have the knowledge and expertise to guide you through the insurance process.
Why Choose Us
At DTRT Insurance, we stand out from the competition by offering a personalized approach to insurance. We take the time to understand your unique needs and provide customized solutions to fit your lifestyle and budget. Our agents are dedicated professionals who work for you, not for the insurance companies. We believe that an agency should be a group of trusted advisors who take the time to understand your needs and provide tailored solutions to fit your unique circumstances.
Get a Quote
Getting a quote is quick and easy. Simply fill out our online form, and we will provide you with a personalized quote comparison. You can choose from over 60 insurance carriers to find the best coverage for your unique circumstances. Our agents are always available to answer your questions and provide personalized service.
Contact Us
At DTRT Insurance, we are committed to providing world-class service to our clients. We offer online service, 24/7, and are always available to answer your questions and provide personalized assistance. Contact us today to learn more about our insurance solutions and how we can help you protect your most valuable assets.
Poor Customer Service Experiences
Several reviewers expressed frustration with the customer service they received from DTRT Insurance Group. Jnissi Panton felt belittled and uncomfortable with the way they were spoken to, while Cynthia Voelz, a 30-year veteran of the insurance industry, was shocked by the unprofessional response she received. Benito Mendez was also dissatisfied with the service, claiming he was misled about the cost of services.
Difficulty with Claims and Updates
Frank Fanella reported difficulties in updating his flood insurance information, while Cynthia Voelz had issues with a roof claim that was left unresolved for 64 days.
Positive Experiences with Staff and Service
On the other hand, many reviewers praised the staff at DTRT Insurance Group for their responsiveness, knowledge, and courtesy. Royce Snyder, Fernando Pleitez, Terry Pierce, Marco Medeiros, Wilfried Jackson, Barbara Cotto-Perez, Charles Buscemi, Jesus Concepcion, Joe Sweeney, Manuela Montano, Bonnie Trappe, Ellen Jacobs, and Michelle Wiltshire all reported positive experiences with the company.
Praise for Specific Agents and Staff
Several reviewers singled out specific agents and staff members for their exceptional service, including Dennise Delavega, Kristian Shaffer, Edgar Baena, and Matt Geller.
