At Reproductions, Inc., we take pride in being Tucson's local printing solutions expert, delivering top-of-the-line printing services to Southern Arizona. With a rich history dating back to 1956, we have evolved from a sole proprietorship single-owner company to a 100% employee-owned organization. Our mission remains the same - to deliver great results and outstanding service to each of our customers every day.
Our History
Founded in May 1956, Reproductions, Inc. has a history of bringing top-of-the-line printing services to Tucson and Southern Arizona. From revolutionizing the printing industry, to adding color laser service in the 1980's, to the state-of-the-art services we offer today, we are your local expert in digital printing services. Our team members are experts in their fields and understand the unique needs of our clients.
Our Services
We offer a wide range of printing services, including binding services, black and white printing, DFS plan room, full-color printing, mounting and laminating, office printer supplies, pick-up and delivery services, scanning services, and sign and banner printing. Our knowledgeable and experienced staff consult with Tucson's local Architectural, Engineering and Construction, and Print Media industries to deliver high-quality results that meet our clients' unique needs.
Our Team
Our team is comprised of dedicated professionals who are passionate about delivering exceptional service. Our President, Russ Blankenship, has been with the company since 1979 and has worked his way up from a driver to the top leadership position. Our Vice President, Mike Carpenter, is a driving force behind Reproductions, Inc. today, and our Customer Relations Manager, Erin Castner, is the go-to person for large printing jobs and company functions. Our IT Manager, Stephen Buslig, is the mastermind behind our IT department, and our Accounting Manager, Shannon Lease, has been with the company since 1990 and is our head bean counter.
Our Mission
Our mission is to deliver great results and outstanding service to each of our customers every day. We strive to build long-lasting relationships with our clients and understand their unique needs. With decades of experience, we have the expertise to meet all of your printing needs, from simple to complicated, from one-color to full-color, and from start to finish.
Customer Reviews Summary
Poor Service Experiences
Some customers experienced poor service, including rude and unhelpful staff, which led to frustration and disappointment. One customer reported being told that an emailed document was not received, only to find out that it was responded to. Another customer felt unwelcome and uncomfortable when asking questions over the phone.
Excellent Service Experiences
On the other hand, many customers had extremely positive experiences with excellent customer service, praising staff members like Shannon and Paul for their helpfulness, patience, and expertise. Several customers appreciated the quick turnaround times, high-quality prints, and affordable prices.
Quality of Work
The quality of work was consistently praised by customers, who appreciated the attention to detail and expertise of the staff. Several customers reported receiving high-quality prints, including large-format prints, posters, and reprints.
Staff
Staff members were frequently mentioned by name, with customers praising their excellent service, expertise, and friendliness. Shannon, in particular, was singled out for her exceptional customer service.
