Your trusted partner in keeping your vehicle running smoothly!
Our Vision & Values
Flat Black Automotive is a trusted and reliable auto repair and maintenance center serving Whatcom County, WA. We are dedicated to providing honest and dependable service to our customers, treating them with respect and understanding their individual needs.
Our Team
Our team of experienced technicians are certified by the National Institute for Automotive Service Excellence (ASE) and boast over 40 years of combined experience. Led by Andrew Southwick, a certified master technician and L1 "Advanced Engine Performance Specialist, " we are committed to providing exceptional service and meticulous repairs.
Our Services
We service all makes and models of vehicles, from classic muscle cars to modern electric vehicles. Our comprehensive services include:
- Engine Repair & Diagnostics: Tune-ups, oil changes, timing belt replacements, engine light diagnostics, comprehensive engine repairs.
- Brake Service: Brake pad replacement, fluid exchange, rotor and caliper repair/replacement, anti-lock braking system (ABS) diagnostics.
- Transmission Service: Automatic and manual transmission repair, replacement, and diagnostics.
- Electrical Service: Battery testing and replacement, electrical system diagnostics, lighting repair, and more.
- Preventative Maintenance: Oil changes, air filter replacements, belt and hose inspections, and other essential services to keep your vehicle running smoothly.
Our Commitment
We prioritize clear communication and transparency with our customers. We will provide detailed estimates, explain repairs in understandable language, and keep you updated throughout the process. Our goal is to build lasting relationships with our clients and become their trusted automotive partner.
Come experience the Flat Black difference! We look forward to serving you and earning your trust.
Exceptional Customer Service and Repair
The majority of reviewers had an outstanding experience at Flat Black Automotive. They praised the shop for its exceptional customer service, honesty, and attention to detail. Many reviewers mentioned that the staff was friendly, enthusiastic, and knowledgeable about the automotive industry. The shop's ability to diagnose and repair complex issues efficiently and reasonably priced was also highlighted.
Comfortable Wait Area
Reviewers appreciated the comfort of the wait area, mentioning that it was clean and welcoming. Some reviewers even mentioned that the shop's wait area was a pleasant surprise, making their overall experience even more enjoyable.
Honest and Trustworthy
Several reviewers emphasized the shop's honesty and trustworthiness, stating that they were transparent about the repairs needed and did not try to upsell or take advantage of them. They appreciated the shop's willingness to be honest about what work was actually required, even if it meant not performing repairs.
Good Communication
Reviewers praised the shop for its good communication, citing that the staff took the time to explain the repairs needed and explained everything in a way that was easy to understand.
Willingness to Go the Extra Mile
Some reviewers mentioned that the shop went above and beyond, going out of its way to help them with their vehicle issues. This included salvaging a vehicle and being patient while the reviewer searched for a new one.
