Experience the Element of Quality Service
At Element Service Group Mechanical, we're more than just a heating, ventilation, and air conditioning (HVAC) company. Since 2009, we've been committed to providing high-quality, turn-key solutions to residential and commercial clients in North Carolina. Our team has decades of experience serving the industrial, research and development, institutional, and manufacturing industries, as well as residential clients.
Our Services
Our comprehensive range of services covers everything from HVAC service and replacement to preventative maintenance, refrigeration, and commercial electrical work. We design and install stability chambers, calibrate and retrofit mechanical equipment, and provide comprehensive annual maintenance programs for residential and commercial properties. Our commercial electrical services include electrical equipment installation, thermal imaging, and repairs.
What Sets Us Apart
What truly sets us apart is our commitment to providing outstanding products and exceptional customer service that together deliver premium value to customers. Our core values of responsiveness, quality, service, innovation, integrity, respect, and patriotism guide our work, ensuring that we deliver timely and satisfactory quality and service to every client.
Our Core Values
- Responsiveness: We adapt and troubleshoot to meet your needs.
- Quality: We strive to deliver new ways to provide quality service and products.
- Innovation: We develop, deliver, and apply new products, processes, and services to succeed in our mission.
- Integrity: We take an ethical approach to our work, doing what we promise.
- Service: We stay in touch with every client during the entire project to ensure a satisfactory experience.
- Respect: We show appreciation and respect to our clients and colleagues.
- Patriotism: As a veteran-owned company, we pride ourselves on loyalty to our coworkers, superiors, clients, and customers.
Our Mission
Our mission is to provide exceptional products and services that deliver premium value to our clients. We strive to be a culture of timely and satisfactory quality and service, ensuring that our clients feel confident in our ability to meet their needs.
Exceptional Customer Service and Technical Expertise
The reviews highlight the exceptional customer service and technical expertise of Element HVAC's technicians. Many reviewers praised the technicians' professionalism, knowledge, and patience in explaining the issues and solutions. They appreciated the courtesy calls before arrival, the respect for their property, and the cleanliness of the technicians.
Timely and Efficient Service
Reviewers were impressed with the timely and efficient service provided by Element HVAC. They appreciated the quick response times, the ability to schedule appointments promptly, and the technicians' ability to diagnose and repair issues efficiently.
Honesty and Transparency
Several reviewers praised Element HVAC for their honesty and transparency. They appreciated the clear explanations of the issues, the costs, and the solutions. Reviewers felt that the company was trustworthy and provided excellent value for the services provided.
Positive Experiences
Many reviewers had positive experiences with Element HVAC, praising the company's reliability, responsiveness, and quality of work. They appreciated the attention to detail, the cleanliness, and the respect for their property.
