Protecting You and Your Loved Ones, One Policy at a Time.
At Sandi Brown State Farm Insurance, we believe that giving back to the community is one of the greatest things we can do. That's why we're proud to keep you protected with Life, Auto, Home, Renter and Pet Insurance, among our other lines of coverage. With over 25 years of experience, we're here to give you confidence in your coverage. We're proud to serve the communities of Dallas County, Tarrant County, and all of Texas by offering our services in English and Spanish, so please feel free to speak the language that makes you most comfortable.
Our Mission
Our mission is to provide personalized insurance solutions that cater to your individual needs. We understand that every person is unique, and we strive to tailor our services to ensure that you receive the coverage that you deserve. Whether you're looking for Auto, Home, Life, or Pet Insurance, we're here to help you make informed decisions about your insurance options.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, Recreational Vehicles, and Boat Insurance. Additionally, we provide other products such as Banking and Annuities to help you plan for your financial future. Our team of experienced insurance professionals is dedicated to helping you navigate the complex world of insurance and find the right coverage for your lifestyle.
About Sandi Brown
In my free time, I'm a proud wife, mother, grandmother, and love spending time with my family, including my son's dog, Turner, who you might find at the office occasionally! I'm also an avid reader, so I'd love to discuss new books with you sometime! As a seasoned insurance agent with over 25 years of experience, I'm committed to providing exceptional customer service and personalized attention to each and every client.
Get in Touch
We're here to help you with all your insurance needs. Whether you're looking for a personalized quote, have questions about our services, or simply want to learn more about our agency, we invite you to contact us today. You can reach us by phone at (972) 253-9557, or visit our office at 717 N. MacArthur Blvd. in Irving, TX 75061. We look forward to serving you!
Overall Impression
The reviews are overwhelmingly positive, with customers praising the excellent service, professionalism, and expertise of the agents at Sandi Brown State Farm Insurance Agency.
Positive Feedback
Many customers have had exceptional experiences with agents such as Patrick, Yeyo, Gabby, and Gerson, who have provided them with excellent service, helpful advice, and great deals on their insurance policies. The agents have been praised for their professionalism, expertise, and commitment to customer satisfaction.
Positive Comments on Specific Agents
- Patrick: helped customers find the best deals on their car insurance, provided excellent service, and was highly recommended.
- Yeyo: was friendly, professional, and helpful, going above and beyond to assist customers with their insurance needs.
- Gabby: was knowledgeable, patient, and professional, taking the time to address all customers' questions and concerns.
- Gerson: was courteous, professional, and followed up with customers to ensure they received the best service.
Negative Feedback
The few negative reviews mention poor customer service, unreturned calls, and billing issues. One customer was unhappy with the lack of response from the office and felt that the agent, Lucinda, was unhelpful.
Negative Comments on Specific Issues
- Poor customer service and unreturned calls.
- Billing issues and lack of transparency.
- Unhelpful agents, specifically Lucinda.
