Take care of you like we do our own family; we are here for you!
At Middleton Family Dentistry, we are committed to providing exceptional dental care to families in Fort Wayne and surrounding communities. With a strong focus on patient-centered goals, we strive to create a comfortable and welcoming environment for all our patients. Our team of highly skilled and experienced dentists, hygienists, and support staff are dedicated to providing top-notch dental care using the latest technology and techniques.
Our Mission
Our mission is to provide personalized dental care that exceeds your expectations. We believe in building long-term relationships with our patients, and we strive to make every visit to our office a positive experience. Our team is committed to staying up-to-date with the latest advancements in dentistry, ensuring that you receive the best possible care.
Our Services
We offer a wide range of dental services, including:
- General dentistry: routine cleanings, fillings, extractions, and more
- Cosmetic dentistry: teeth whitening, veneers, bonding, and more
- Restorative dentistry: crowns, bridges, dentures, and more
- Pediatric dentistry: gentle care for children, including free 2-year-old exams
- GentleWave treatment: exclusive dental practice offering one-day root canals
- In-house discount plan: an affordable alternative to traditional dental coverage
Our Team
Meet our team of experienced dentists and support staff, dedicated to providing you with exceptional care and personalized attention. Our doctors are available 7 days a week to respond to emergency dental needs, and we promise to treat you like family.
Our Values
At Middleton Family Dentistry, we are committed to 5 core values:
- Dedication: We are dedicated to providing exceptional dental care and personalized attention to every patient.
- Excellence: We strive for excellence in everything we do, from our dental care to our customer service.
- Positivity: We believe in creating a positive and welcoming environment for all our patients.
- Teamwork: We work together as a team to provide the best possible care for our patients.
- Honesty: We are committed to honesty and transparency in all our interactions with patients and team members.
Overall Experience
The majority of reviewers praised Middleton Family Dentistry for their exceptional service, friendly staff, and professional care. Many reviewers appreciated the dentists' and hygienists' ability to explain procedures clearly and make them feel comfortable during their visits.
Staff and Communication
Reviewers commended the staff for being friendly, courteous, and welcoming. They appreciated the thorough explanations of procedures and the communication about next steps. The staff's ability to put patients at ease was particularly notable.
Dentists and Hygienists
Dr. Shim, Dr. Logan, Dr. Matt, and Dr. O'Hara were all mentioned by name as being exceptional dentists. Hygienists Alexis, Angela, and Cassie were also praised for their excellent cleaning skills and gentle approach.
Negative Experience
One reviewer expressed disappointment and frustration with the billing process, citing a lack of communication about insurance coverage and unexpected costs. Another reviewer was unhappy with the office's refusal to provide a Sign Language Interpreter for their Deaf husband, citing it as a violation of the law.
