Transforming Eye Care, One Patient at a Time
At Lone Star Eye, we are dedicated to providing exceptional eye care services to the residents of Austin. Our team of skilled optometrists and friendly staff are committed to delivering top-quality care with compassion and respect. We believe in building long-term relationships with our patients, taking the time to understand their unique eye care needs and providing personalized solutions.
Our Mission
Our mission is to transform the eye care experience by combining world-class service with state-of-the-art facilities. We aim to provide more than just prescriptions for glasses or contact lenses. We are dedicated to offering expert care, informed advice, and consistent follow-up to ensure our patients' eye health is always at its best.
Our Services
We offer a comprehensive range of eye care services, including detailed eye exams, advanced vision correction solutions, and a wide selection of eyewear. Our specialties include pediatric optometry, contact lens fittings, and co-management of laser eye surgery. We are equipped with the latest technology to ensure precise and comprehensive eye examinations, enabling us to detect and manage eye conditions with unparalleled accuracy.
Why Choose Us
At Lone Star Eye, we pride ourselves on delivering exceptional service through cutting-edge technology and meticulous attention to detail. Our commitment to utilizing the latest advancements in optometric technology reflects our dedication to providing our patients with the highest possible standard of eye care. We believe in building a collaborative and ongoing partnership for our patients' eye health, emphasizing the importance of open communication and education.
Our Promise
We promise to provide our patients with a unique and personalized experience, tailored to their individual eye care needs. We strive to create an environment where every patient feels valued and cared for, and we are committed to delivering exceptional service with compassion and respect.
Positive Experiences
Most reviewers praised the office staff, particularly Dr. Wahl and Dr. Packer, for their exceptional customer service, professionalism, and thorough exams. Many appreciated the modern facilities, state-of-the-art equipment, and welcoming atmosphere. Some reviewers mentioned that the staff were friendly, caring, and explained each test and diagnosis clearly. A few reviewers appreciated the variety of frames available and the helpfulness of the opticians.
Negative Experiences
A few reviewers expressed disappointment with the office's policies and customer service. One reviewer was upset about the cost of an eye exam and the additional fees for prescriptions. Another reviewer was unhappy with the requirement to present their driver's license to browse frames. A third reviewer had an unpleasant experience with a fired technician who made mistakes, and the office did not take responsibility for the errors.
