At West Omaha Auto Service, we are a family-owned automotive service center in Omaha, NE, offering the very best in maintenance and auto repair services. Since 1993, it's been our pleasure to serve Omaha NE, Elkhorn NE, Papillion NE, Millard NE, La Vista NE, and surrounding areas.
Our Story
Our story starts in 1993 when owner Dave Ross retired from a local Acura dealership to open his own automotive service center. With a reputation for honest and top-notch service, West Omaha Auto Service has been in business for 27 years and counting. Dave believes it's important for technicians to stay up to date with the latest advances in the automotive industry, so we stay on top of new techniques and innovative equipment.
Our Services
We specialize in complete automotive service for your car, light truck, or SUV. Our team of ASE Certified technicians can perform a digital inspection to give you an accurate diagnosis for your repairs. We offer a wide range of services, including:
Auto Maintenance
Engine Repair
Steering & Suspension Repair
Wheel Alignment
Why Choose Us
At West Omaha Auto Service, we want to earn your trust by giving you honest, exceptional service. Our ASE Certified technicians have the experience, tools, and training to get the job done the first time, and we back it up with our 3 Year / 36K Miles Warranty. We also have Nationwide Roadside Assistance.
Financing Options
We understand that cars break down at the most unexpected time. We want to help by offering two different financing options with payment plans. Ask a team member for details.
What Our Customers Say
We have a 5-star rating from our customers, who rave about our honest and exceptional service. Our customers are an extended family for all of us at West Omaha Auto Service. We truly care about making sure we give our customers that wow factor when they come into our shop for service.
Exceptional Customer Service
The reviews consistently praise West Omaha Auto Service for their exceptional customer service. The staff is described as friendly, polite, and welcoming. Many reviewers mention feeling respected and valued as customers.
Transparency and Communication
Reviewers appreciate the shop's transparency and communication throughout the repair process. They provide detailed reports, images, and videos to explain the necessary repairs, making customers feel informed and empowered.
Quality of Work
Customers praise the quality of work done by West Omaha Auto Service. Repairs are completed efficiently, and customers appreciate the attention to detail. Many reviewers mention that their vehicles are running smoothly after services.
Facilities and Amenities
The shop's waiting area is frequently mentioned as clean, comfortable, and well-maintained. Reviewers appreciate the amenities, such as complimentary drinks and snacks, which make their experience more pleasant.
Integrity and Trust
Multiple reviewers highlight the shop's integrity and honesty. They appreciate the transparent pricing, lack of pressure to accept unnecessary repairs, and the sense of trust that develops between the customer and the staff.
