Helping Protect What Matters Most
At Grimes Insurance Agency, we are committed to helping protect what matters most to you. With over 70 years of experience serving West Texas, we have built a reputation for providing exceptional insurance services to individuals, families, and businesses. Our independent agency works with multiple insurance companies to find the best coverage options for you.
Our History
Grimes Insurance Agency was founded in 1948 by Lester Grimes on the principles of providing the highest standards of service to customers, ensuring fair dealings with insurance companies, and exhibiting technical knowledge of the insurance business. Today, we remain committed to these principles and continue to serve West Texas with integrity and excellence.
Our Mission
Our mission is to serve our community by providing excellent insurance solutions, creating a positive impact on our customers' lives, and building long-term relationships. We aim to be a trusted source for insurance knowledge, offering personalized services that cater to your unique needs.
Our Services
We offer a wide range of insurance services, including:
- Home Insurance: Protect your home, condo, vacation home, and more with our comprehensive insurance options.
- Vehicle Insurance: Get coverage for your car, truck, motorcycle, boat, RV, and other vehicles with our customized insurance plans.
- Business Insurance: Safeguard your business with our commercial insurance solutions, including business owners insurance, commercial auto insurance, and more.
- Life Insurance: Ensure your loved ones are protected with our life insurance options, including term life, whole life, and universal life insurance.
- Specialty Insurance: Get coverage for special events, weddings, and other unique situations with our customized insurance plans.
Our Team
Our team of licensed insurance professionals is dedicated to providing exceptional service, expert guidance, and personalized attention to every customer. We take pride in being locally owned and operated, and we're committed to making a positive impact in our community.
Our Community Involvement
At Grimes Insurance Agency, we believe in giving back to our community. We partner with non-profit organizations and participate in local initiatives to make a difference in the lives of West Texans.
Why Choose Us
With Grimes Insurance Agency, you can expect:
- More Access: We work with multiple insurance companies to find the best coverage options for you.
- Simplistic Process: We make it easy to get insured with our streamlined process.
- WOW Factor: Our exceptional service and personalized attention will leave you feeling valued and supported.
Get Started
Ready to experience the Grimes Insurance Agency difference? Contact us today to learn more about our insurance services, request a quote, or get started with a policy that's right for you.
Grimes Insurance Agency Reviews
Positive Experiences
- Many reviewers praised the agency's staff for their exceptional customer service, patience, and attention to detail.
- Agents were commended for taking the time to explain options and provide personalized recommendations.
- Several reviewers appreciated the agency's ability to find affordable insurance quotes and provide excellent coverage at competitive rates.
- The agency's staff was also praised for their kindness, empathy, and willingness to go the extra mile to resolve issues.
Negative Experiences
- One reviewer had a negative experience with an agent who failed to follow up on a quote, leading to a poor customer service experience.
Common Themes
- Excellent customer service and personalized attention from agents
- Ability to find affordable insurance quotes and provide excellent coverage at competitive rates
- Staff's kindness, empathy, and willingness to go the extra mile to resolve issues
