"Raising the Bar" in HVAC Service with Unmatched Customer Care
At Simpson Air, we pride ourselves on being a trusted and reliable provider of heating and air conditioning services in Tampa, FL. Our team of experienced technicians is dedicated to providing unparalleled customer service, ensuring that your AC system is running efficiently and effectively. From air conditioning repair and routine maintenance to installing high-efficiency central air conditioning systems, we handle all your AC needs quickly and efficiently.
Our Story
Simpson Air was founded by Garry and Paige Simpson in 1999, with a commitment to "raise the bar" in the new home construction industry. Through their dedication to customer satisfaction, hiring the best employees, and maintaining strong vendor relationships, the company has become one of the most trusted names in the industry. Today, we are proud to be one of the top Carrier Factory Authorized Dealers on the West Coast of Florida, with a team of over 60 employees serving residential and commercial customers.
Our Services
We offer a wide range of services to meet your air conditioning needs, including:
- AC Repair: Our expert technicians can repair all makes and models of air conditioners, heat pumps, and HVAC systems.
- AC Maintenance: Regular maintenance is key to extending the life of your AC system and preventing costly repairs. Our maintenance services include routine tune-ups, cleaning, and inspections.
- AC Replacement: We install high-efficiency central air conditioning systems that are designed to provide maximum comfort and energy efficiency.
- Air Quality Solutions: Our air quality services include installing air filtration systems, ductless mini-splits, and other solutions to improve indoor air quality.
Our Values
At Simpson Air, we are committed to unmatched customer service, integrity, and quality workmanship. We believe in building strong relationships with our customers and providing personalized solutions to meet their unique needs. Our goal is to be the company you call when you need an air conditioning contractor in Tampa.
Our Future
As we continue to grow and expand, we remain committed to our core values and our mission to provide exceptional customer service. We are dedicated to staying at the forefront of the HVAC industry, investing in the latest technology and training to ensure our technicians are knowledgeable and skilled in the latest systems and techniques.
Excellent Customer Service and Technical Expertise
The majority of reviewers praised Simpson Air for their exceptional customer service and technical expertise. Many reviewers commended the technicians for their friendly and professional demeanor, promptness, and thorough explanations of the work performed. The technicians were described as knowledgeable, honest, and courteous, taking the time to answer questions and address concerns.
Positive Experiences with Technicians
Several reviewers specifically mentioned the exceptional service provided by individual technicians, including Nelson, Gary, David, Reginald, John, Seth, John G., Ben Gorthy, Ben, Jess, Angel, Jaquan, and David. These technicians were praised for their expertise, professionalism, and courtesy.
Scheduling and Maintenance
Reviewers appreciated the ease of scheduling and the maintenance program offered by Simpson Air. The company's communication and follow-up were described as excellent, with timely reminders and notifications about appointments and service schedules.
Minor Issues with Attention to Detail
Only one reviewer expressed minor concerns about attention to detail, citing instances where the service date was not written down and a fuse was left out. However, the reviewer acknowledged that the service was generally timely and that they had a good emergency program in place.
