Your comfort is our priority. Get hot water, not just hot air.
At Hot Water Guys, we pride ourselves on being Greater Houston's premier tankless water heater experts. With over 20 years of experience in the industry, our co-founders Tom Massimin and Master Plumber Kenny Browning have a deep understanding of the importance of installing and servicing tankless water heaters correctly.
Our Story
When Tom and Kenny founded Hot Water Guys, they recognized a significant lack of knowledge about tankless water heaters in the Greater Houston area. They knew that it was imperative to create a company that would change the way tankless water heaters were installed, serviced, and repaired. With their extensive experience and industry expertise, they set out to educate homeowners and businesses on the benefits of tankless water heaters and provide exceptional service and support.
Our Services
At Hot Water Guys, we offer a comprehensive range of services designed to meet the unique needs of our customers. From installation to repair and maintenance, we are dedicated to providing top-notch service and unparalleled customer satisfaction.
Installation of Tankless Water Heaters
Our team of professional installers is certified by most major tankless water heater manufacturers, including Rinnai, Rheem, Navien, Takagi, and more. We carry and install all major brands, ensuring that our customers receive the best products available in the market.
Service & Repair
Our highly skilled technicians are trained to repair both tankless and tank water heaters of all brands. We understand the importance of getting customers back in hot water as quickly as possible, which is why our team is dedicated to resolving issues efficiently and effectively.
Manufacturers We Service
At Hot Water Guys, we are trained and authorized to service a diverse range of tankless water heater brands, including Bosch, Stiebel Eltron, Navien, Rheem, General Electric, Takagi, Reliance, Seisco, Whirlpool, Noritz, Paloma, AO Smith, State Water Heaters, American Water Heaters, and Rinnai.
Warranty Claims
As authorized service providers for most tank and tankless manufacturers, we have a good stock of replaceable parts and can process warranty claims efficiently. This saves our customers time and ensures that their plumbing systems are restored to optimal functioning conditions.
Contact Information
Hot Water Guys is committed to providing exceptional service and support to homeowners and businesses in the Greater Houston area. If you require tankless water heater installation, repair, or maintenance services, please call us at 832-673-0909 or request a quote through our website.
Professionalism and Friendliness
The technicians at Hot Water Guys are known for their professionalism and friendliness. They are knowledgeable about tankless water heaters and willing to take the time to explain the process to customers.
Technician Expertise
The technicians are experts in their field, with a deep understanding of tankless water heaters. They are able to diagnose and fix issues quickly, often going above and beyond to ensure customer satisfaction.
Communication
Hot Water Guys prioritizes communication with their customers. They keep customers informed throughout the process, providing regular updates and following up to ensure that everything is complete.
Availability
The company has a quick response time, with technicians available to come out and fix issues quickly. They also prioritize scheduling conflicts, ensuring that customers get the help they need in a timely manner.
Customer Service
The staff at Hot Water Guys is courteous and professional, providing excellent customer service from the initial contact to the completed installation.
