Be Strong, Be Gentle, Be Beautiful - Keiko Fukuda, Judan
At Geothermal By Design, LLC, we specialize in providing high-efficiency geothermal heating and cooling systems, heat pumps, and gas furnaces to homeowners in Louisville, Kentucky, and surrounding areas. With over 50 years of experience in the HVAC industry and 28 years of expertise in geothermal systems, we have established ourselves as the go-to experts in geothermal system design and installation.
Our Story
In 2005, we founded Geothermal By Design, LLC, with the goal of offering homeowners an eco-friendly, reliable, and efficient way to heat and cool their homes while providing significant yearly financial savings. Our extensive experience and knowledge in geothermal system design, installation, operation, and maintenance enable us to offer exceptional customer service, support, and product knowledge.
Our Services
We offer a wide range of services, including geothermal heating and cooling system design and installation, heat pump and gas furnace installations, indoor air quality solutions, radiant floor heating, and geothermal loop design and installation. Our team of experts is dedicated to providing high-quality products and services that meet the unique needs of our customers.
Our Expertise
Our team consists of highly experienced professionals with extensive knowledge and training in geothermal systems. Larry Kaelin, our founder, has over 50 years of experience in the HVAC industry and 28 years of expertise in geothermal systems. Martin Madden, our co-founder, has over 26 years of experience in the industry and is certified in multiple areas, including heat fusion, loop design, and water furnace geothermal systems. Our employees are factory-trained and certified, and we continue to attend yearly re-certification and education classes to ensure our product knowledge is always up-to-date.
Our Mission
At Geothermal By Design, LLC, our mission is to provide high-quality geothermal heating and cooling systems that provide significant financial savings and promote environmental sustainability. We are committed to delivering exceptional customer service, support, and product knowledge to ensure our customers receive the best possible experience.
Overall Experience
The majority of reviewers have had a positive experience with the company, praising their responsiveness, punctuality, quality, professionalism, and value.
Praise for Service
Many reviewers have praised the company's service, citing their fast response time, dependability, friendliness, and affordability. Some reviewers have mentioned that the company took great care of their needs, scheduling and fixing issues quickly.
Issues with Inspection
However, one reviewer had a negative experience with an inspection, citing that the inspector missed crucial findings, including a clogged unit and a missing filter.
Employees
Some reviewers have specifically praised individual employees, such as Martin and Tonya, for their knowledge and service.
