Who We Are
Potter General Contracting, LLC is a commercial construction company in Louisville, Kentucky specializing in tenant improvements and commercial renovations. With over 25 years of experience, we have established ourselves as a trusted partner for businesses throughout the region. Our team of skilled professionals brings unparalleled expertise in design-build renovation, working with clients from initial ideation through project completion.
Our Mission
Our mission is to deliver exceptional commercial construction projects to the highest industry standards, prioritizing open communication, transparency, and unwavering customer satisfaction. We are committed to exceeding expectations and fostering lasting relationships with our clients.
What We Do
Our comprehensive services encompass all aspects of commercial construction, including:
Design & Build
- Retail Shops & Stores
- Medical Facilities
- Office Buildings
- LEED Certified Projects
- Manufacturing & Distribution
Renovations
- Tenant Improvements
Additional Services
- Project Management
- Scheduling & Coordination
- Document Management
- Budget & Cost Control
- Quality Control & Inspection
Our Approach
We leverage technology and innovative solutions to enhance the construction experience for our clients. Each project receives a dedicated online portal where clients can:
- View daily project logs
- Access photos and videos
- Sign contracts and documents
- Make payments
- Track the construction schedule
- Communicate seamlessly with our team
What Sets Us Apart
Our unwavering commitment to:
- Transparency: We provide clear and open communication throughout the process.
- Technology: We leverage innovative tools to enhance efficiency and collaboration.
- Customer Focus: We prioritize your needs and concerns, making the process seamless and enjoyable.
Our Values
At Potter General Contracting, we believe in:
- Integrity and ethics
- Client-centricity
- Quality and craftsmanship
- Innovation and collaboration
- Sustainability and environmental responsibility
Our Team
Composed of experienced professionals, our team is dedicated to delivering exceptional results and exceeding client expectations. We are committed to continuous learning and development, ensuring we stay at the forefront of the industry.
Exceptional Customer Service and Planning
The reviewer, Daniel Bertin, highly praises Potter for their exceptional customer service and planning skills. Specifically, they commend Potter's ability to handle complex renovation projects, which in this case involved multiple tasks such as lighting, painting, and construction work throughout the house.
Impressive Troubleshooting and Coordination
Potter's team demonstrated impressive troubleshooting skills when faced with unforeseen complications due to the original construction of the home. They were able to adapt to these challenges and still complete the jobs as promised. The reviewer highlights the excellent coordination amongst multiple workers operating on different days, ensuring a smooth and efficient process.
Stunning Results
The final outcome of the renovation project, particularly the lighting in the kitchen, exceeded the reviewer's expectations. They express their delight with the fantastic results, stating that their kitchen now looks amazing.
