Your Partner in Printing Solutions
Creative Document Imaging, Inc. (CDI) is a Hackworth Company that has been providing top-notch reprographic and service solutions to the architectural, engineering, and construction industries for over 50 years. As a full-service, independently owned company, our mission is to deliver the highest quality service with a satisfaction guarantee. We pride ourselves on our exceptional customer service, competitive pricing, and years of experience in the industry.
Our Services
At CDI, we offer a wide range of services designed to meet the unique needs of our clients. Our state-of-the-art digital printing equipment enables us to provide high-speed, high-quality documents at an affordable price. Our services include:
- Large Format Printing: We offer top-quality CAD drawings and renders at fast speeds, keeping your jobs moving forward and your teams productive.
- Digital Printing Services: Our digital printing services include large and small document black and white reproduction, enlargements and reductions, and large and small format color graphics.
- Service & Equipment: Our experienced service team provides professional and efficient service for your equipment, specializing in Xerox, KIP large document printers, HP plotters, and laser printers.
- Printing Supplies: We maintain a well-stocked inventory of supplies for same-day or next-day delivery, including media for your large document printer and plotter, as well as toners for KIP, HP, Ricoh, Canon, and Xerox printers.
- Marketing Apparel: We offer a wide range of marketing apparel and promotional products to help you promote your brand.
Our Commitment to the Environment
At CDI, we are committed to reducing our environmental footprint. We exclusively use fuel-efficient vehicles, and most of our paper products are recyclable. Our commitment to the environment is reflected in our daily operations and business practices.
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Overview of Customer Reviews
This summary is based on three customer reviews of a printing service. The reviews provide feedback on various aspects of the service, including the quality of service, staff, and technical issues.
Staff and Service Quality
The staff at the printing service are widely praised for their kindness, with two reviewers commenting on their friendly and helpful nature. The service is also commended for its efficiency, with one reviewer highlighting the fast turnaround time.
Location and Navigation
Two reviewers mentioned the new location of the printing service, which is situated near EFI Global Inc., Ezekiel37 Councelling, and Alphagraphics. One reviewer warned that Google Maps may direct users to the old location, and provided alternative directions to the new location.
Technical Issues and Areas for Improvement
One reviewer expressed frustration with the management of job orders, citing frequent delays and inconsistencies. This reviewer also experienced technical difficulties with the "Send Files" page on the service's website, which would freeze. Additionally, this reviewer reported that staff members seemed unclear about duplicated or missing prints, but would still create an invoice for the work.
