A Tradition of Trust, Loyalty, and Going the Extra Mile
At Total Insurance Agency Group, we pride ourselves on being a full-service insurance agency, providing competitive insurance rates and top-notch customer service to the people of Northeastern Ohio. For more than 20 years, our agency has been dedicated to helping individuals and businesses find the right insurance solutions to protect their most valuable assets.
Our Story
Our agency was founded on the principles of quality service, professionalism, and attention to detail. Our experienced agents take the time to understand our clients' unique needs and circumstances, providing personalized insurance solutions that cater to their specific requirements. With nearly 40 years of combined experience in the insurance industry, our owner, Bob Decker, is committed to delivering exceptional service and peace of mind to our clients.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and loved ones with our comprehensive auto insurance coverage.
- Business Insurance: Ensure the continued success of your business with our commercial insurance solutions.
- Home Insurance: Safeguard your home and personal belongings with our homeowners' insurance coverage.
- Life Insurance: Provide for your loved ones' financial security with our life insurance options.
- Health Insurance: Keep your health and wellbeing covered with our health insurance coverage.
As an independent insurance agency, we have the ability to shop multiple companies to find the best coverage options for our clients' needs and budgets.
Our Mission
Our mission is to provide the people of Northeastern Ohio with the best insurance options and top-quality customer service. We strive to build long-term relationships with our clients, understanding their unique needs and providing personalized insurance solutions to protect their most valuable assets.
Insurance Experience
The reviews highlight the excellent service provided by Rob, an agent at Total Insurance Services. Business Insurance Experience, both authors, Jessica and Lauren, have had a positive experience with the agency. Prompt Response, Rob consistently responds to their inquiries in a timely manner. Exceptional Customer Service, he assures them that he will take care of their insurance needs, providing peace of mind.
Personal Experience
Jessica shares her story of dealing with a situation where some of her equipment was possibly stolen from an event she was shooting. Reliable Agent, Rob assured her that everything would be taken care of, and she ended up getting the equipment back without filing a claim. Hassle-Free, it was nice to know that Rob had her back.
Efficient Management
Lauren, on the other hand, praises Rob for helping her manage her policies efficiently, effectively, and affordably. Policy Management, she notes that Rob was able to lower her rate and help manage all her policies. Streamlined Insurance Management, she now finds it hassle-free to manage multiple policies.
