The Craven Agency is dedicated to providing you with the best insurance solutions tailored to meet your unique needs. We believe in making the insurance process simple and straightforward, so that you can focus on the things that matter most to you. Our mission is to deliver the highest quality coverage to our community, with a focus on honesty, integrity, and innovation. We are committed to providing our clients with the very best coverage that meets their needs and exceeds their expectations. With our focus on excellence, we are confident that we can provide the peace of mind that comes with knowing you are protected.
Our Services
At The Craven Agency, we offer a wide range of insurance services for both businesses and individuals. Our business insurance services include all types of policies, such as business interruption insurance, commercial crime insurance, cyber insurance, employment practices liability insurance (EPLI), and many more. We understand that each business is unique, and we work closely with our clients to tailor our solutions to meet their specific needs.
One of our most popular business insurance services is business interruption insurance. This type of insurance provides coverage for lost income and extra expenses resulting from a covered event, such as a fire, windstorm, or equipment breakdown. Our business interruption & extra expense insurance can help your business get back on its feet by providing the necessary funds to cover ongoing expenses, such as rent or payroll.
For business owners, we offer a Business Owner's Policy (BOP), which is a package policy that combines property and liability coverage into one convenient policy. This type of policy is designed to meet the needs of small and medium-sized businesses, and it can be customized to include additional coverage, such as business interruption insurance or cyber insurance.
In addition to our business insurance services, we also offer a range of personal insurance services. Our personal insurance services include annuities, car insurance, gap insurance, high value home insurance, pet insurance, recreational vehicles (RV) insurance, and many more. We understand that personal insurance needs can be just as diverse as business needs, and we work closely with our clients to provide the coverage that is right for them.
Our Difference
At The Craven Agency, we believe in building long-lasting relationships with our clients, and we are committed to providing exceptional customer service. We take the time to get to know our clients, understand their concerns and goals, and tailor our solutions to meet those needs. We are dedicated to providing comprehensive insurance solutions, and we take a thorough approach when reviewing clients' current policies to identify the strengths and weaknesses.
Communication is key to building a strong relationship with our clients, and we are committed to being accessible and available. We love to collaborate with our clients in a way that makes them feel most comfortable, whether it's online, in-person, or over the phone. We believe in being respectful, treating our clients like family, and always having their best interests at heart.
Thank you for considering The Craven Agency for your insurance needs. We are committed to delivering the highest quality coverage to our community, and we look forward to the opportunity to serve you.
Exceptional Customer Service
The reviewers have shared their overwhelmingly positive experiences with Russ, the agent at The Craven Agency. They praise him for being knowledgeable, confident, and a joy to work with. Russ is described as "awesome, " "confident, " and "relentless" in his efforts to ensure that customers receive the highest quality of insurance while maximizing discounts.
Tailored Insurance Solutions
The reviewers appreciated Russ's ability to find tailored insurance solutions that catered to their unique needs. Stephanie Jackson mentioned that Russ researched and found a solution for her non-typical insurance coverage. Justin Lee was impressed by Russ's preparedness and ability to quickly get him set up with insurance for his new car.
Trust and Confidence
The reviewers express complete trust and confidence in Russ's abilities. Haley Hyatt and William Billock give Russ a 5-star rating and recommend him to others, stating that he is "awesome" and a "great agency." Justin Lee shares his appreciation for Russ's relentless pursuit of the best insurance deals.
