Protecting Your Family's Future, One Policy at a Time
At Solid Health Insurance Services, our mission is to provide affordable health insurance, life insurance, and long-term care insurance that best fits your individual, family, and small business needs. We believe that affordable insurance will protect your family from unexpected life events and help you achieve your financial and business goals.
Our History
Founded in 2008 by Barbara Kempen, a business expert with over 25 years of experience, our agency is dedicated to providing personalized insurance services to the Los Angeles community. Our team is dedicated to finding the best insurance package for you, and we pride ourselves on our personal approach to understanding your individual, family, and business needs.
Our Services
We offer a wide range of insurance services, including:
- Individual and Family Insurance
- Group Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Care Insurance
- Medicare and Medicare Supplemental Insurance
- Travel Insurance
- Hospital Indemnity Insurance
- Health Savings Account (HSA)
Our Expertise
Our team of experts is knowledgeable and experienced in the insurance industry, and we stay up-to-date on the latest insurance trends and regulations. We believe in providing exceptional customer service and personalized attention to each of our clients.
Our Awards
We are proud to have been recognized as one of the Best Health Insurance Agencies serving Los Angeles in 2021.
Our Commitment
At Solid Health Insurance Services, we are committed to providing you with the best insurance options that fit your needs and budget. We believe that insurance should be affordable and accessible to everyone, and we are dedicated to making that a reality.
Overall Assessment
The reviews overwhelmingly praise Barbara Kempen and Solid Health Insurance Services for their exceptional service, expertise, and responsiveness. Clients appreciate Barbara's knowledge, professionalism, and friendly demeanor, which makes navigating health insurance options easier and less stressful.
Key Strengths
- Expertise: Barbara is commended for her vast knowledge of health insurance options and her ability to find the best plans for her clients.
- Responsiveness: Clients appreciate Barbara's prompt responses to their queries and concerns, even outside of regular business hours.
- Personalized Service: Barbara is praised for her personalized approach, taking the time to understand each client's unique needs and circumstances.
- Professionalism: Clients appreciate Barbara's professionalism, honesty, and transparency throughout the process.
Areas for Improvement
- Communication Style: One client felt that Barbara became abrupt and frustrated when they had multiple conversations, highlighting the importance of clear communication and setting boundaries.
