Helping Life Go Right, One Policy at a Time.
At Michelle Oberto State Farm Agency, we believe in helping life go right for our customers. Our mission is to provide personalized insurance solutions that cater to the unique needs of individuals, families, and businesses in Lexington, Kentucky, and surrounding areas. Our team, led by Michelle Oberto, is dedicated to delivering exceptional customer service and helping our clients achieve their goals.
Our Story
I'm Michelle Oberto, and I'm thrilled to have the opportunity to serve my hometown of Lexington, Kentucky. As a State Farm agent, I've always been driven to help people in some capacity. With over 10 years of experience in the insurance industry, I've made it my mission to provide customers with a simple and personal experience. My team and I are committed to getting to know you and helping you find the right coverage and products that fit your stage of life.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Renters Insurance
- Boat Insurance
- Small Business Insurance
- Life Insurance
- Health Insurance
- Financial Services
We understand that every individual and business has unique needs, and we're here to provide personalized solutions that meet those needs. Whether you're relocating to Lexington, Nicholasville, Richmond, or Georgetown, we're here to help you navigate the complexities of insurance and financial planning.
Our Commitment
At Michelle Oberto State Farm Agency, we're committed to serving our community and making a positive impact on the lives of our customers. We're proud to offer free notary and fax services to our customers, and we're available 24/7 to answer your questions and provide assistance.
Get to Know Us
We're not just insurance agents; we're your neighbors and friends. We're involved in our community, and we're passionate about making a difference. From participating in local events to supporting local charities, we're dedicated to giving back to our community.
Why Choose Us
At Michelle Oberto State Farm Agency, we believe in building long-term relationships with our customers. We're not just here to sell insurance; we're here to help you achieve your goals and protect what matters most to you. With our expertise, personalized service, and commitment to our community, we're the perfect choice for all your insurance needs.
Exceptional Customer Service
The reviewers praised the exceptional customer service provided by Matthew and Michelle from Michelle Oberto State Farm Insurance Companies. They were commended for their timely responses, consistency, and gentle reminders. The agents were patient, knowledgeable, and respectful, making the customers feel comfortable and valued.
Competitive Pricing and Coverage
The reviewers were thrilled to discover that they could save money on their insurance policies while still receiving excellent coverage. They appreciated the agents' efforts to optimize their coverage and find them the best deals.
Personalized Attention and Follow-up
Michelle and her team were praised for their personalized attention and follow-up. They took the time to understand their customers' needs, provided thoughtful recommendations, and even made annual review calls to ensure their customers were satisfied with their policies.
Professionalism and Expertise
The reviewers were impressed by the agents' professionalism and expertise. They were knowledgeable, polite, courteous, and respectful, making the customers feel confident in their abilities.
Going the Extra Mile
In some cases, the agents went above and beyond to help their customers. For example, Michelle helped a customer secure a second inspection after a catastrophic hail storm, and another customer received a check for their auto claim within two days.