Exceptional service and outstanding work is our trademark
At Customer's Preference, LLC, we pride ourselves on being the go-to HVAC installation, maintenance, and repair company in Charleston, South Carolina, serving the Tri-County area. Our commitment to exceptional service, outstanding work, and treating customers with respect and integrity sets us apart from the rest.
Our Story
The name of our company was chosen after the experiences our owner had as an employee in the HVAC industry. We believe that with superior service, treating customers with respect and integrity, and giving the customer the most competitive price, we can earn your business and build a loyal customer base.
Our Mission
Our mission is to provide top-notch HVAC services to residential and commercial clients in Charleston and the surrounding areas. We strive to be the most trusted and reliable HVAC company in the region, and we achieve this by putting our customers first, always.
Our Services
We offer a comprehensive range of HVAC services, including installation, maintenance, and repair of heating and cooling systems, as well as financing options to fit your budget. Our team of experienced technicians is dedicated to providing exceptional service and outstanding workmanship, ensuring that your HVAC system runs efficiently and effectively.
What Sets Us Apart
At Customer's Preference, LLC, we understand that every home or business is unique, and we tailor our HVAC services to suit your needs. We pride ourselves on our attention to detail, prompt response times, and competitive pricing. Our commitment to customer satisfaction and our reputation for exceptional service make us the go-to HVAC company in Charleston and the Tri-County area.
Our Values
- Customer satisfaction is our top priority
- We strive for exceptional service and outstanding work
- We treat customers with respect and integrity
- We offer competitive pricing and financing options
- We are dedicated to building a loyal customer base
Get to Know Us
At Customer's Preference, LLC, we are passionate about providing top-notch HVAC services to our customers. Our team of experienced technicians is dedicated to providing exceptional service, outstanding work, and treating customers with respect and integrity. We look forward to serving you and building a long-term relationship with you.
Exceptional HVAC Service
The reviews highlight the exceptional service provided by Kenneth from Customer's Preference, LLC. The common themes that emerge from the reviews are:
Prompt and Reliable Service
- Fast response times, with many customers receiving same-day service
- Kenneth arrives on time and is respectful of customers' schedules
- Professional and courteous service, with customers feeling valued and respected
Expert Knowledge and Communication
- Kenneth is knowledgeable and skilled in his trade, with customers praising his expertise
- He takes the time to explain complex issues in a clear and concise manner
- Customers appreciate his honesty and transparency in diagnosing and resolving issues
Commitment to Customer Satisfaction
- Kenneth goes above and beyond to ensure customer satisfaction, often exceeding expectations
- He is proactive in identifying and resolving issues, with a focus on long-term solutions
- Customers appreciate his commitment to customer service, with many feeling valued and supported
High-Quality Work and Fair Prices
- Customers praise the quality of work provided by Kenneth and his team
- Prices are considered fair and competitive, with customers feeling that they receive excellent value for their money
- Many customers have used Customer's Preference, LLC multiple times, indicating high satisfaction with the service
