Protecting what matters most, one policy at a time.
At T Johnson Insurance Agency Inc, our mission is to provide exceptional insurance services to individuals, families, and businesses in Virginia Beach, VA, and the surrounding areas of Tidewater Virginia, including Chesapeake and Norfolk. Our team, led by State Farm Agent Tim Johnson, is dedicated to understanding the unique needs of each client and providing personalized insurance solutions to protect what matters most.
Our Story
As a State Farm Agent since 2014, I, Tim Johnson, have been committed to serving the insurance needs of my community. With a strong focus on personalized service, I have built a team that shares my vision of providing exceptional customer service and tailored insurance solutions. Our agency is dedicated to building long-lasting relationships with our clients, understanding their unique needs, and providing them with the right insurance coverage to protect what matters most.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Rec Vehicles insurance. We also provide additional financial products, such as Banking, Mutual Funds, and Annuities. Our team is licensed to provide insurance services in Virginia, and we are proud to offer our services in multiple languages, including Tagalog.
Our Commitment
At T Johnson Insurance Agency Inc, we are committed to being an asset to our clients, not a burden. We strive to provide exceptional customer service, personalized insurance solutions, and a deep understanding of our clients' unique needs. We are dedicated to being active members of our community, volunteering with organizations such as Habitat for Humanity, Food Bank of South Hampton Road, and the Fatherhood Mentoring Program with the City of Portsmouth.
Our Values
Our core values are built around providing exceptional customer service, personalized insurance solutions, and a deep understanding of our clients' unique needs. We believe in being active members of our community, giving back, and making a positive impact on the lives of those around us.
Customer Satisfaction
The reviews from customers of Tim Johnson State Farm Insurance Agency are overwhelmingly positive, with every reviewer giving the agency a 5-star rating. The common thread among the reviews is the exceptional customer service provided by the agency. Reviewers praise the agents' professionalism, expertise, and responsiveness, with many commenting on the personalized service and attention to detail provided by Tim Johnson and his staff.
Tim Johnson State Farm's Strengths
The reviewers rave about the agency's commitment to providing a positive customer experience. They highlight the agency's promptness, thoroughness, and courtesy, with many reviewers mentioning that the agents take the time to understand their individual needs and provide tailored solutions. The agency's staff is repeatedly praised for its professionalism, knowledge, and courtesy. Many reviewers specifically mention agents like Patty, Anne, and Lillian, who are commended for their exceptional service.
Concerns
One reviewer, Susan E., expresses frustration with the agency, citing fluctuations in their insurance bill and a perceived lack of transparency regarding the errors in their policy. However, it is unclear whether the issue was fully resolved, as the reviewer's review does not provide an update on the outcome.
