Since 2013, Bonanno Automotive in Santa Rosa has been providing reliable and comprehensive automotive repairs and services to keep you safe and on the road. Our team of experienced technicians are dedicated to delivering exceptional customer service, honest repairs, and transparent communication every step of the way.
Our Expertise
We offer a comprehensive range of services to meet all your automotive needs, including:
- Essential Repairs: Check Engine Light repair, battery diagnostics, oil changes, brake repairs, transmission services, and engine repair.
- Advanced Services: Air conditioning and heating repair, electrical diagnostics, suspension and steering repairs, and emission control system repair.
- Fleet Services: Comprehensive fleet maintenance plans tailored to your business needs.
- Digital Workflow: We utilize the latest diagnostic software and digital workflows to ensure accurate diagnoses and efficient repairs.
Our Commitment
At Bonanno Automotive, we value quality, transparency, and customer satisfaction. We:
- Use only high-quality parts backed by industry-leading warranties.
- Provide clear and concise repair estimates before work begins.
- Communicate with you throughout the process, keeping you updated on the progress.
- Offer flexible scheduling options to accommodate your busy life.
Our Values
Our core values guide our interactions with every customer:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Efficiency: We strive to complete repairs in a timely and accurate manner.
- Customer Focus: We prioritize your needs and provide personalized attention.
- Professionalism: Our team is dedicated to continuous learning and upholding industry best practices.
Looking for reliable and trustworthy automotive care in Santa Rosa? Look no further than Bonanno Automotive!
Overall Experience
The reviews highlight the exceptional service provided by Bonanno Automotive. Customers rave about the professionalism, honesty, and expertise of the team. Many reviewers mention the excellent communication, prompt service, and fair prices.
Professionalism and Expertise
Reviewers praise the team's professionalism, knowledge, and expertise in repairing and maintaining Toyota and Lexus vehicles. They appreciate the honest and trustworthy nature of the service, with many mentioning that they do not feel pressured to buy unnecessary parts or services.
Customer Service
The reviewers rave about the exceptional customer service, citing the friendly, helpful, and kind attitude of the staff. Many mention the convenient loaner vehicles and the ability to wait in the lobby or visit nearby cafes while their vehicles are being serviced.
Trust and Integrity
Several reviewers highlight the integrity of the service, mentioning that they trust the team's assessments and recommendations. One reviewer even mentions that the team saved them $4000+ by finding a solution that was covered by the manufacturer's warranty.