Your Cars, Our Expertise, Your Satisfaction
Dedicated Mechanics, Driven by Customer Satisfaction
Ruppel's is your trusted partner for all your automotive needs in Burlingame, CA. Family-owned and operated for over 30 years, our team of certified mechanics have been delivering exceptional service and quality repairs to the local community.
A Legacy of Expertise
Founded by Ken Schrum, a seasoned mechanic with over 35 years of experience, Ruppel's has established a reputation for meticulous craftsmanship and personalized customer care. Our team specializes in all aspects of automotive repair and maintenance for all makes and models.
Transparent & Reliable Service
At Ruppel's, we believe in open communication and honest repairs. We provide clear quotes, detailed explanations of recommended services, and keep you updated throughout the process. We are committed to delivering transparent and reliable repairs that meet your individual needs.
Tailored Care for Your Needs
We understand that each vehicle is different, and so are your repair needs. Our mechanics will take the time to assess your car's unique characteristics and tailor their approach accordingly. Whether you require a routine oil change, comprehensive engine repair, or anything in between, we are confident in our ability to deliver exceptional results.
More Than Just Repairs
At Ruppel's, we go beyond just fixing your car. We offer a comprehensive range of services designed to keep you safe and on the road. Our services include:
- Preventative Maintenance: Regularly scheduled tune-ups, oil changes, and inspections to keep your vehicle running smoothly and efficiently.
- Diagnostic Services: Accurate identification of any potential problems through advanced diagnostic tools.
- Comprehensive Repairs: Expert repairs covering everything from tune-ups and battery replacements to engine overhauls and transmission repairs.
- Customer Care: Personalized and attentive service every step of the way.
Choose Ruppel's for
- Experienced and ASE-certified mechanics
- Attention to detail and precision in every repair
- Transparent communication and honest pricing
- Convenient and flexible scheduling options
- Personalized customer care and dedicated attention
Overview of Reviews
The reviews of Ruppel's Auto Fixation are overwhelmingly positive, with most customers expressing their satisfaction with the service they received.
Positive Comments
Many reviewers praised Ken, the owner, for his honesty, expertise, and friendly demeanor. They appreciated his ability to explain complex issues in a clear and concise manner, making them feel comfortable and informed throughout the repair process. Several customers mentioned that Ken went above and beyond to ensure their satisfaction, often exceeding their expectations.
Special Mentions
Some notable mentions include:
- Ken's thoroughness and attention to detail, which helped customers avoid unnecessary repairs and saved them money.
- The shop's reasonable pricing and transparency regarding costs.
- The convenience of the location, with some customers appreciating the proximity to the Burlingame Caltrain station.
Negative Comments
The only negative comment was from a customer who felt that they were overcharged for a particular service.
In Conclusion
Overall, the reviews suggest that Ruppel's Auto Fixation is a trustworthy and reliable service center, with Ken's expertise and customer-centric approach earning high praise from satisfied customers.