Protecting You and Your Loved Ones with Care and Compassion
At Emma Hightower Insurance Agency, we are dedicated to providing exceptional insurance services to individuals, families, and businesses in Orange, CA, and surrounding areas. Our team, led by experienced insurance agent Emma Hightower, is committed to helping our customers reduce costs and maximize their savings.
Our Mission
Our mission is to provide personalized insurance solutions tailored to each customer's unique needs. We take the time to understand your situation, listen to your concerns, and offer expert guidance to ensure you have the right coverage. Our goal is to build long-term relationships with our customers, providing them with peace of mind and financial security.
Our Services
We offer a wide range of insurance products, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Recreational Vehicles Insurance
- Boat Insurance
In addition to our insurance products, we also offer banking, mutual funds, and annuities. Our team is committed to providing exceptional service, ensuring that you receive the best possible coverage at competitive rates.
Our Values
At Emma Hightower Insurance Agency, we value our customers above all else. We believe in building strong relationships, being proactive, and providing personalized service. We are dedicated to making a positive impact in our community, and we actively participate in volunteer work with cancer survivor organizations, church groups, and various community initiatives throughout California.
Meet Emma Hightower
Emma Hightower is an experienced insurance agent with State Farm, with many years of dedicated service to the community. Throughout her career, Emma has built strong relationships with her customers, who have truly enriched her and her team. She is committed to providing exceptional service to each and every customer, regardless of their background or circumstances.
Overview of Reviews
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings. The common themes that emerge from the reviews are the exceptional customer service, professionalism, and kindness of the staff, particularly Emma Hightower and her team.
Customer Service
Reviewers praised the staff for being welcoming, friendly, and knowledgeable. They appreciated the staff's ability to explain insurance plans clearly and provide personalized attention. The staff's responsiveness to inquiries and concerns was also commended.
Professionalism
The reviewers noted the staff's professionalism, citing their expertise and kindness. The staff's attention to detail and ability to clarify complex insurance concepts were particularly appreciated.
Personal Touch
Many reviewers felt that the staff treated them like family, making them feel welcome and valued. They appreciated the personal touch and the staff's willingness to go the extra mile to ensure their needs were met.
