We will make absolutely any place clean, neat, and tidy.
At Under the Rug Floor Care, we pride ourselves on providing top-notch cleaning services to homeowners and businesses alike in San Diego. Our team of experienced professionals is dedicated to delivering exceptional results, unparalleled customer service, and complete satisfaction. With over 15 years of combined experience, we've honed our skills to tackle even the most challenging cleaning tasks.
Our Services
From carpet cleaning to upholstery cleaning, natural stone cleaning to air duct and dryer vent cleaning, our comprehensive range of services is designed to cater to various cleaning needs. We understand the importance of keeping your home or business spotless, which is why we employ eco-friendly products and state-of-the-art equipment to ensure a thorough and efficient cleaning experience.
Why Choose Us?
As a husband-and-wife team, we're passionate about providing personalized service and building long-lasting relationships with our clients. Our commitment to quality and customer satisfaction is evident in our 5-star rating on Google. We prioritize customer satisfaction, ensuring that every visit meets the highest standards. Our transparent pricing and absence of hidden costs guarantee a hassle-free experience.
Our Core Values
- Reliability: We arrive on time and deliver our services as promised.
- Professionalism: Our team is well-trained, courteous, and conducts themselves in a professional manner.
- Thoroughness: We complete our tasks efficiently without compromising the quality of our work.
- Flexibility: We accommodate various cleaning needs and schedules, offering customizable services.
- Quality Products: We use only high-quality cleaning products and equipment to achieve the best cleaning results.
- Consistency & Reviews: We consistently deliver a high level of service over time, ensuring customer satisfaction with every visit.
What Our Customers Say
Our customers rave about our services, mentioning our promptness, professionalism, and exceptional results. Take a look at our testimonials and see what we're all about:
- "I tried Under the Rug for the first time and was very pleased. They were prompt and professional, and they moved the furniture to take the rugs up and later to put them back down. The rugs came out beautifully! I will use them again." - Linda Burke
Overall Impression
The overall impression of these reviews is overwhelmingly positive, with all reviewers giving 5-star ratings and praising the service provider for their professionalism, quality of work, and excellent customer service.
Professionalism and Quality of Work
Many reviewers commented on the professionalism and expertise of the service provider, Rolando, and his team. They were praised for their attention to detail, thoroughness, and ability to provide high-quality results. Reviewers mentioned specific instances where the team went above and beyond, such as providing tips on how to care for their furniture and flooring, and even hauling away an area rug to clean and donate.
Customer Service
The service provider was also praised for their excellent customer service. Reviewers mentioned that they were responsive, punctual, and friendly. They were also accommodating and willing to work with customers to meet their needs, such as providing short-notice service and working with customers on pricing.
Specific Services
Reviewers praised the service provider for their expertise in various areas, including tile grout cleaning and sealing, rug cleaning, carpet cleaning, and mattress cleaning. They were also praised for their ability to remove tough stains and leave flooring and furniture looking like new.
